Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

Invelos Forums->Posts by Binnerup Page: 1  Previous   Next
Message Details
Quoting rdodolak:
Quote:
I could take another look at myMovies, but each time I have in the past it just didn't meet my needs or live up to the capabilities found in DVDProfiler.  Maybe I'm wrong, but it seems the Windows collection management software really hasn't been updated and it felt like an afterthought.  Then again myMovies' primary focus appears to be disc copying and streaming which is quite different from the focus of DVDProfiler.


We are sorry to hear that it does not meet your needs. DVD Profiler on Windows is indeed a very comprehensive and well functioning app, and for users using only the application on Windows it is certainly a great tool, if you are not in need of any form of help or support.

Our focus the past years on the Windows parts have been a lot on supporting generic movie profile data for digital copies, as well as improved handling of TV Series - it is correct that the apps does have functionality for disc copying and had a focus on Windows Media Center, which it does not today - there is still a focus on storing meta-data for other applications for this. But for users who use only Windows, and do not have any sort of collection outside psychical media, the changes certainly have not been that many. There are several features in DVD Profiler that we do not have in My Movies, but they are also not features our users exists.

Our primary focus these days is the mobile applications - most new users come in this way and these are platforms that suits the use for many people, both on mobile devices that you can bring with you, and tablets, which are great as presentation devices, when you are actually sitting where you use the collection, and not by a computer.

We are always opening either on support@mymovies.dk or on our forums on where you do not find the application to fill your needs.
Posted:
Topic Replies: 103, Topic Views: 11107
Granted, this is not the place to provide the support, but I do not think it is fair to say it is unprofessional to inform that we have an alternative, should users make their own decisions on the situation.

It is quite fair that there are some time between software updates and bug fixes, but before I posted I also did check that information here was that users did not receive responses on support, ect. However, question is how long you can live with something where there is no life sign - no response to support inquiries or anything. Ken is know for not showing for a long time, but if this, which I certainly hope not is due to other events than Ken just again choosing to stay away from his project, someone around him know that this project exists, and could update everyone on a status.

So, question is - is it professional to not give anyone just a simple status of things after this long? Is it professional that support inquiries are not responded to? Can you live with perhaps loosing access to your user account because of some events and you are unable to get help? Can you live with something potentially breaking down with any new iOS or Android update, and you have no way of knowing what to expect? Is that professional?

Posting on our forums does not let DVD Profilers know that we have an alternative, and are willing to try to do what we can to improve on importing and whatever else we can do to help DVD Profiler users with an alternative, should they by themselves choose that this have come to a situation they cannot live with. DVD Profiler users are naturally not on our forums.

But agreed, as we also have requested in several replies, users should contact support@mymovies.dk, or post on our forums if they have questions around these options.

But hey, me posting here perhaps could get the cat out of the bag, which would likely be the most positive for users here.

How DVD Profiler users choose to see this is up to the individual user.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting SubElement:
Quote:
Quoting Binnerup:
Quote:
Quoting SubElement:
Quote:
Quoting Binnerup:
Quote:
Users who choose to import from DVD Profiler with the My Movies importer will now be automatically granted a 21 day full trial of the My Movies mobile apps, and the My Movies apps for Windows and Mac when installing the free versions of the various apps.

With the 21 day grace period on the iOS and Android apps also comes a 50% discount on the purchase price.

We are available on support@mymovies.dk with help to anyone trying to import.


How do you access these discounts?


The importer will create the grace period for the iOS and Android apps when you run the import - if you open the free version of the apps, it then offers an in-app purchase at half price.

This is only something we technically have options for on iOS and Android.


I reimported my collection but I have received no prompt in the iOS App, and it looks like I can still only sync 50 items.


Please contact our support on support@mymovies.dk, and we will check that things are registered correct on the account.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting SubElement:
Quote:
Quoting Binnerup:
Quote:
Users who choose to import from DVD Profiler with the My Movies importer will now be automatically granted a 21 day full trial of the My Movies mobile apps, and the My Movies apps for Windows and Mac when installing the free versions of the various apps.

With the 21 day grace period on the iOS and Android apps also comes a 50% discount on the purchase price.

We are available on support@mymovies.dk with help to anyone trying to import.


How do you access these discounts?


The importer will create the grace period for the iOS and Android apps when you run the import - if you open the free version of the apps, it then offers an in-app purchase at half price.

This is only something we technically have options for on iOS and Android.
Posted:
Topic Replies: 103, Topic Views: 11107
Users who choose to import from DVD Profiler with the My Movies importer will now be automatically granted a 21 day full trial of the My Movies mobile apps, and the My Movies apps for Windows and Mac when installing the free versions of the various apps.

With the 21 day grace period on the iOS and Android apps also comes a 50% discount on the purchase price.

We are available on support@mymovies.dk with help to anyone trying to import.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting Assassin:
Quote:
Importing to MyMovies worked fine for me but unfortunately none of my profiles with disc id (child profiles without UPC) were recognized, and there are a lot...


We have updated it so that it lists this in a better way.

Overall, box sets will be added from our service based on the parent title, and though that all child titles is added, while child titles in your collection is skipped. This means that if a box set in DVD Profiler has child titles, but does not in our service, they do not get added, similar to how, if a box set in our service has child titles, but it does not in DVD Profiler, the child titles from our service is added.

Then we have also updated so that failed titles give more informative messages - examples we have seen is invalid barcodes (that are not 12 or 13 digit UPC or EAN codes), and manually added titles, which we at this time cannot import.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting Assassin:
Quote:
Importing to MyMovies worked fine for me but unfortunately none of my profiles with disc id (child profiles without UPC) were recognized, and there are a lot...


We will work on a better way to identify that - when the parent profile is added, it adds also the child titles in our service, and therefore child titles should be ignored, and not listed as failed.

We have found that DVD Profiler and My Movies uses different id types for Blu-ray and 4K titles, and therefore only DVD profiles with disc ids (no barcode) can be imported. The ids in DVD Profiler looks like a CRC64 id, but that is a Windows thing, and Windows does not support these for Blu-ray.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting DJ Doena:
Quote:
Just for giggles I installed MyMovies and tried to import my collection (123 megs). As a Windows-10-generated zip (14 megs) I get this:




When trying to upload the XML (123 megs) I get this:



When I upload to my website, the XML can be uploaded in less than two minutes:



And I got this email:



The zipped file is the correct one when it is this big - you are most likely affected by an issue in DVD Profiler where the XML is malformed XML due to some special character in a title - we have seen that quite some times.

If you contact our support on support@mymovies.dk, we can typically locate where by sending it though a parser.

Why it occurs we do not know, but our best guess is that the XML is not build with a real XML parser.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting GSyren:
Quote:
Quoting Binnerup:
Quote:
- Collection numbers are imported from the XML file.

If you say so, I didn't see them. I saw some other number next to the title in the list, but it didn't match my collection number. Maybe it was somewhere else that I didn't notice.

Still, at the present I'm too heavily invested in DVD Profiler to change to another program, unless it offered very significant advantages. That's not to say that there is anything essentially wrong with My Movies. If DVD Profiler for some reason becomes unusable in the future I might well chose My Movies as a replacement.


This should be the collection numbers - it is at least what is written in the DVD Profiler XML as the collection numbers. If you get back to it at some point and would like for us to look at it, we will certainly do that.

I totally understand that it is difficult to migrate when having invested a lot of time in what you currently use - and I think for those relying only on the Windows side of DVD Profiler, it is still a good choice, as long as the service is running - the mobile applications on the other hand appears abandoned and updates generally appear months after even critical crashes and issues comes up...
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting SubElement:
Quote:
I tried using MyMovies recently for Windows and iOS.

I think the iOS side of things is really great, but the Windows side was almost unusable for me. The application was dreadfully slow at doing anything at all. A real shame.

Maybe something is wrong on my end, I dunno.


This should not be the case - try to contact our support regarding.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting GSyren:
Quote:

- About 10% of the titles in my test run failed to import, mostly - but not only - those with disc id.
- I am totally dependent on collection number in order to find anything. Those don't get imported.


I have double checked the importer, and:

- Collection numbers are imported from the XML file.
- Titles with disc ids are imported if present in our service. There can be situations where they get marked as "Already added" if they are child titles to a box set, which is the most common, and the title already have been added.
Posted:
Topic Replies: 103, Topic Views: 11107
Quoting GSyren:
Quote:
I tested My Movies for Windows and found that it wasn't suitable for me.
- Import was really slow. Importing 6500 titles would take forever.
- About 10% of the titles in my test run failed to import, mostly - but not only - those with disc id.
- I am totally dependent on collection number in order to find anything. Those don't get imported.

My Movies imports cast and crew from IMDb. I don't know if they have a license to do that. Many people are probably content with IMDb data. However I know that many Profiler users would not go for that.

On the plus side My Movies use SQL Server. Well, some may not consider that a plus, but presumably it means that it would be possible to write queries directly against the local database. I did not investigate that further.


Indeed, importing takes time - it imports not only the titles, but also your personal data, and doing the matches and creations does take time. It is intended as a one-time conversion - it is not intended to be used for a situation where you continue to use DVD Profiler and frequently re-import. Overall, I do not see it as a huge problem that it can take a lot of time, but granted, it does, especially with 6000 titles - you can start it and get back to it later.

While we could, we do not match against the profiles that are based on disc ids - from what we have found, that is almost always used for child titles of box sets, and rarely on actual individual release titles, which would have a barcode. The child titles of box sets should be imported when present, but it indeed does look like its import errors - importing these disc id based titles would often result in double titles. But perhaps this is a place where importing can be improved - I would like a example file to investigate it.

There are going to be profiles which does not exist in our service, just as there for sure will be many titles that would not be in the DVD Profiler service if a new user comes in with 6000 titles - how many will depend on the country, where US and UK users would see very few, users in countries with fewer users would find more. As a comparison, DVD Profiler shows a total of around 844,000 titles where we have around 1,235,000. There can be other reason for lack of matches, such as having selected to import only from a certain country and not having accepted results for other countries, but having some imported titles.

Specifically for Sweden we have around 43,000 titles vs. a little over 22,100 in DVD Profiler, so overall, the coverage should be better when adding new titles.

Collection Numbers was not imported some years ago, but they should be with the latest updates of the importing, if they are not, that is a bug that should and can be fixed.

Cast and crew importing is an option (which we ideally would like to get rid of - it does not exist on Mac or mobile apps, but is a thing of the past in the Windows version) - the data is not in any way tied to IMDB, and this is only used for cast and crew, just as I believe there are a tool for this in DVD Profiler - you can add manually, and you are always very welcomed to adjust incorrect listings. We have with latest versions of the software added generic movie profiles to use for digital copies, and each disc title profile maps to such movie profile - it gives an option in latest software versions to inherit cast and crew from the movie profile, meaning that cross-country disc title releases and different editions do not need to have the cast list adjusted individually - it makes more sense to maintain it once. I am not sure how DVD Profiler users specifically works with cast and crew and multiple releases, but a lot of copy and paste I expect?

What for you is a plus side on the SQL Server, it is actually something we would like to get rid of, because 95% or more of the problems and support we have on the software is based on installation problems and problems with SQL Server after Windows updates, ect. :-)

Overall, on importing - as we need to match existing profiles to profiles in our service, there is always going to be something that you need to adjust after an import, and therefore it will always be something you use to convert one time, and not ongoing - I am not going to say that this is an import and be done with it task, but overall, it should be a very good starting point. If there are titles which are not available in our service, we have the options of reporting missing titles (if one does not prefer to create and contribute).

Anyone who does not find the import to live up to their expectations are much welcomed to ask us to take a look at it based on examples - if there is something that should be adjusted, we can do that.
Posted:
Topic Replies: 103, Topic Views: 11107
You guys are always welcomed with us at My Movies.

We have an import from DVD Profiler on https://import.mymovies.dk.
Posted:
Topic Replies: 5, Topic Views: 900
If the situation ends up with DVD Profiler being abandoned, or you get tired of waiting, you guys are welcomed on "the dark side" with us at My Movies.

The whole market is also difficult for us, with much, much fewer users collecting movies, and therefore also a lot fewer available customers, and on top, the idea of a community based service is also becoming more and more difficult, with many people getting more and more used to everything just being available to them, without them having to take part.

CLZ is apparently attempting to resolve the economical part on their side by adding some very high costs of $14.99 per year for their mobile apps, and a lot more for their desktop apps. We do not know their business model, and it may be that they are successful on that, but for community idea and users contributing, we do not see it being the ideal way, as it is bound mean less new users.

We have, and will continue to provide apps as a one-time sale (at least nothing else is planned), and then there will be an optional new major version upgrade with a minimum of three years between them, which is a paid-for upgrade - eternal free updates just does not pay the bills on development costs and services. Current cost of My Movies currently is $9.99, then $4.99 for an upgrade every third year - compared to $14.99 * 3 = $44.97 for the CLZ app. It is a lot more than a DVD Profiler app, which have had a summer sale now for years at $2.99, but almost every issue created by new iOS release or new device model have taken many, many months to resolve, if ever, and the reviews of the DVD Profiler apps shows what the current stability is for new users.

Most of our users today use mobile apps, and our focus have been a lot on these - we know that our services lacks something on the Windows side compared to DVD Profiler, and always have. On the other hand, our mobile apps are frequently updated, and we are on top of new device models, iOS and Android versions, ect.

Since the majority of our users is on iPhone, iPad and Android these days, we have tried to improve a lot on the ability to contribute to the service from these apps, and take part of the community. In the end, we believe that the apps must be affordable, and that we need to try to involve as many users as possible in the contribution parts - the number of active users has a direct affect on the quality of data.

While the community idea is the base of everything for us, it just does not cut what most users expect from the data - because of that we have services on reporting missing titles, and incorrect data, which is processed within 48 hours, and for popular titles, missing titles are handled much faster (we prioritise based on how many searches barcodes get).

We have import functionalities from DVD Profiler, and I would have loved to be able to offer a code based discount for DVD Profiler users, but Apple unfortunately recently forced us to remove the option of having coupon code functionality in the app - go figure :-) For the editing parts, our Windows app which is based on a point based model is free - the features requiring points are mainly on the now legacy Windows Media Center parts, and the functionalities around backing up discs to storage.

Our community on our forums have never been as active as DVD Profiler - it has unfortunately never been typical for our users to discuss the contributions, but we are active on our support e-mail, where most users seek help, and you can expect to receive a reply to support inquiries within 24 hours.

In the end, it is also sad for us to see DVD Profiler and the users being abandoned, as it says a lot about the market on what we do, and what we love doing - DVD Profiler is not the only competitor solution we see getting less and less updates and bug fixes, and many eventually abandon it all together.

We hope that Ken is ok, and should he at any time decide to pull the plug on DVD Profiler, we are always available and ready to find a solution for the DVD Profiler users on converting - for us, having more users being part of the community is of value.

There have always historically been room for all of us, but without a doubt, it is becoming more difficult for all.
Posted:
Topic Replies: 103, Topic Views: 11107
Invelos Forums->Posts by Binnerup Page: 1  Previous   Next