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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Profile Update Issues
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DVD Profiler Unlimited RegistrantStar ContributorMike D.
Registered March 20, 2004
Registered: May 8, 2007
United States Posts: 663
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During the website update on Thursday my profile update for the Umbrella Entertainment release of Weird: The Al Yankovic Story 4K was approved and released. Last night I refreshed my database to get any updates and my changes to the profile were reset to before I updated Weird: The Al Yankovic Story. I might try to update the profile again in a few days just in case there was a system glitch, but this was a bit annoying.
We're on a mission from God.


DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,633
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Quoting Mike D.:
Quote:
During the website update on Thursday my profile update for the Umbrella Entertainment release of Weird: The Al Yankovic Story 4K was approved and released. Last night I refreshed my database to get any updates and my changes to the profile were reset to before I updated Weird: The Al Yankovic Story. I might try to update the profile again in a few days just in case there was a system glitch, but this was a bit annoying.


Same for the Deep Impact UHD which was approved on Thursday. It's likely lost so I just recontributed. Contributions approved on Wednesday appear to be in the online database.
DVD Profiler Desktop and Mobile RegistrantStar ContributorGreyHulk
Fixin' it for everyone..
Registered: November 24, 2008
Reputation: Highest Rating
United Kingdom Posts: 1,266
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I seem to have a similar issue. Several updates seem to have been skipped, but if I try and re-contribute them, it says there are no changes to the online version. So, HAVE they been skipped or already approved? I guess I will find out tomorrow...
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,633
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Quoting GreyHulk:
Quote:
I seem to have a similar issue. Several updates seem to have been skipped, but if I try and re-contribute them, it says there are no changes to the online version. So, HAVE they been skipped or already approved? I guess I will find out tomorrow...


At least for mine it shows the old information when I re-contributed. Also in DVD Prodfiler it says there is an update but when comparing the changes they're the exact same old information prior to my contribution.
DVD Profiler Desktop and Mobile RegistrantStar ContributorGreyHulk
Fixin' it for everyone..
Registered: November 24, 2008
Reputation: Highest Rating
United Kingdom Posts: 1,266
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I have an update. The conbtributed changes I made DO seem to have gone through, however, the contributions have not been officially approved and/or released ... and can still be voted on!

There's definitely something "screwy" going on here.

The affected Profiles are my changes to various copies of Changing Lanes regarding common names for Jennifer Dundas and Shabazz Ray.
 Last edited: by GreyHulk
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,458
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Guys the website server apparently crashed. It was restored from whatever point in time the backup was. Nothing mystical. Just be glad it wasn't worse. Whomever is watching will definitely benefit from your detailed descriptions of what is messed up, so keep it coming, but also keep in perspective what likely happened.

FYI there is a new plugin out there DVDPFauxAPI and a companion sub-plugin CommandOnEvent that can be easily setup to keep a running log of each time a profile is refreshed from the online or edited locally.

I can probably figure out a way to save the corresponding copies of the profile if you want me to try that.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar ContributorGreyHulk
Fixin' it for everyone..
Registered: November 24, 2008
Reputation: Highest Rating
United Kingdom Posts: 1,266
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However, this does seem to be an ongoing issue. I've had another three profiles skipped from yesterday's approvals. Again, no reason. In fact, it means some of the box set I have corrected is approved and released, some of it is doing nothing. I now have to recontribute. Again. That's the second time since the "crash" was resolved.

We're well past the 7th of May and it is still happening.
 Last edited: by GreyHulk
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,739
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Some of them take a while, but if you wait, they get there. You do not need to recontribute.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Desktop and Mobile RegistrantStar ContributorGreyHulk
Fixin' it for everyone..
Registered: November 24, 2008
Reputation: Highest Rating
United Kingdom Posts: 1,266
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That's precisely the reason I have recontributed. When they get "skipped" at the moment, they seem to sit there for several weeks.
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