Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1 2 3 4  Previous   Next
Several problems, need some help.
Author Message
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I am moaning because I am no computer nub and because I tried everything possible
and the fact that the application only works when everything else is shut down is stone age mentality.

Also i read thru some other threads here, many people had massive problems getting this app to work.

And I am simply not willing to put any more hours of my life in getting a thing to work, that should work from the start.

Donnie
www.tvmaze.com
DVD Profiler Desktop and Mobile RegistrantGeosnoopy
For The Love Of Movies
Registered: April 5, 2007
United States Posts: 11
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
I just bought it on Amazon (and thank you, didn't know it was available there)...and installed it just now.  I did find out, in trying to connect to my PC (using a wireless local network) that I had to my server name was my computer name or it's IP address, the port was defaulted to 32847, and since I chose no password in DVD Profiler's "Share" option, it has connected just fine, read my database, and is now copying my profiles to my external SD card in my Samsung LG4 LTE.  Assuming it copies the cover scans, I should be good to go....I'm hoping this information might help.
Geosnoopy75
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,263
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
All we can go on is what you post and from those posts it doesn't seem you have tried everything possible.

As for the other issues yes they have happened and they've usually been resolved by basic troubleshooting, e.g. changing firewall settings. As I said before you're the only person who's reporting it as crashing every time after it starts.

As for only working when everything else is switched off, no idea if that's true I have it set up on my tablet not a phone, so I didn't have anything else running. It's also pretty much a one off lengthy process for the initial update. Once done updating it for new additions is very quick.
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,188
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting DarklyNoon:
Quote:
and the fact that the application only works when everything else is shut down is stone age mentality.


I don't think that's true. I didn't have to shut down anything to use it. But in order to find the "bug", if it exists, is to eliminate as many sources for conflicts as possible, which means starting from as "clean" system as possible.
First registered: February 15, 2002
 Last edited: by Nexus the Sixth
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Well I found what was causing it.
Tho it makes no sense to me.

I have two categories. DVD and Blu-ray.

When i do Blu-Ray alone, all goes well.
When I do DVD all alone it crashes.

Of course I did a database repair, I even opened a brand new database on my PC and restored from the repaired backup, but still the same.

Then I went deeper into this.
I am starting to use only DVDs with letter "A", works, with letter A+B = works, with letter A+B+C = crash.
So i left out C and continued with A+C+D = works.

So the reason that it is not working seems to be some profiles in my database which the Android app cannot read correctly, as it always crashes while reading the database.

I have excluded 5 letters now, which do not work.
Of course it will only be a few files within those letter that cause the "read database" crash.

Not sure if I got the willpower to find out what titles are causing it.

But my mind is at ease now, that it was nothing I did wrong.
It is simply a fault of the Android application, which fails for some reason to read some profiles of my database correctly.

Donnie
www.tvmaze.com
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting DarklyNoon:
Quote:
I have excluded 5 letters now, which do not work.


In this case check what happens if you exclude Headshots (Perform a manual backup, unflag "Headshots" and restore to a new database).

Thanks a lot for not giving up and sharing the results of your research.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStaNDarD
Registered: March 31, 2007
Germany Posts: 662
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting Lewis_Prothero:
Quote:
In this case check what happens if you exclude Headshots (Perform a manual backup, unflag "Headshots" and restore to a new database).

Just out of curiosity: will the headshots, which are stored inside the Windows-DB, be copied to the Android-DB?

I don't get mine transfered, but that might be, because I store them outside the DB...

Also I don't believe in those causing the issue, since downloading from the Online-DB seems to bring up the same issue - and there are no headshots online. (However, it's still worth a try...)

@DarklyNoon:
Try to find a single profile, which is causing this issue. And then have a look what's different to any other one that's working. Maybe you can export that profile and we all can have a look at it?
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I can confirm that neither headhots, front/back cover scans or gallery photos are the problem, as I have those removed.

Not sure when I got the time to look into this any deeper, but the status is now that I have got a few letters in my "DVD" category which contain profiles, that makes the app shut down while reading the database.

Weird thing is that none of my Blu-ray profiles causes a problem. Also none of my other custom categories. They all work fine.

Donnie
www.tvmaze.com
DVD Profiler Unlimited RegistrantStaNDarD
Registered: March 31, 2007
Germany Posts: 662
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
I think it's some kind of personal data like notes, location, slot, tags, purchase place, purchase price...
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting StaNDarD:
Quote:
I think it's some kind of personal data like notes, location, slot, tags, purchase place, purchase price...


I have not entered any of that stuff. I have personal genres and stuff but those are not limiited to specific profiles.

Donnie
www.tvmaze.com
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Another way to corrupt the database without database repair being able to fix this:

Corrupted Studios!

Scenario (DO NOT TRY THIS WITH YOUR DEFAULT DATABASE!!):
- Open Studio Editor
- Click on a Studio of your choice (preferably one of the big ones like e.g. Paramount Home Entertainment (PHE))
- In the text-field now enter 1111Test (just to have it at the top of the listing).
- Close Studio Editor, Profile Editor, DVD Profiler
- Relaunch DVD Profiler and see what happens when trying to remove 1111Test

The overwritten Studio got re-established (if you are lucky), nevertheless 1111Test has those profiles attached that originally had PHE as studio, strangely those still list PHE and not 1111Test

Result: You end up with several text-entries in datafields that have no matching data in the Studio database.

This error is easy to get, since many seem to think that the text field in Studio Editor is for search, which it is not. And it is extremely hard to spot, since normally you wouldn't enter an invented, but an existing Studio, which over time may even get other, valid, entries attached.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
This is an interesting subject,
but sadly I do not know if i did that mistake in the past.

I know the field is not for search, but maybe I did make a mistake once in a while,
when I wasn't that concentrated.

Is there any way to locate those "fault" entries ?

Donnie
www.tvmaze.com
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting DarklyNoon:
Quote:

Is there any way to locate those "fault" entries ?


None that I would be aware of, maybe some of the database-gurus (PlugIn-Developers) can help here.

The fact that only DVDs are affected made me think of this "beginners error"

I had it once and only got rid of it by manually removing all Studios from all profiles, performing a database repair and re-downloading the studios afterwards.
Thankfully my collection only had about 400 profiles at that time.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStaNDarD
Registered: March 31, 2007
Germany Posts: 662
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting Lewis_Prothero:
Quote:
Quoting DarklyNoon:
Quote:

Is there any way to locate those "fault" entries ?


None that I would be aware of, maybe some of the database-gurus (PlugIn-Developers) can help here.

Wouldn't CTRL-A, Collection->Flagged->Refresh... do the trick? Maybe you have to first unlock Studios in your profiles.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting StaNDarD:
Quote:

Wouldn't CTRL-A, Collection->Flagged->Refresh... do the trick? Maybe you have to first unlock Studios in your profiles.


Didn't do it for me,

probably because the entered text was "correct", it just didn't find a match in the database.

If you know which Studio(s) it is (are) its easy though, simply choose "Replace" in the Studio Editor.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,944
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Hooray!!!!!!!

After a long Sunday I found what is causing it.
A long time ago when I started with DVD Profiler I added fake UPC's for some titles that did not have an UPC or which were bootlegs of some sort.

Those "false made-up" UPCs that I added back then had 15 digits instead of 13.
it seems the Android App cannot handle those and makes the app crash while reading the database.

After correcting those UPCs everything works fine.

In the end it was again the user (myself) who made the mistake, so I guess I should apologize to the developer and coder 

Sorry KEN 

Tho it is debatable if the app should crash because of this, but I guess the field just cannot handle the 15 digits instead of the 13.

thx to all who made suggestions and helped me out 

bedtime now
Donnie
www.tvmaze.com
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1 2 3 4  Previous   Next