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    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Cant acces DVD Profiler database on SDcard since kitkat-update
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DVD Profiler Unlimited RegistrantSonak
Registered: October 20, 2010
Germany Posts: 3
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Since my phone is running android kitkat dvd profiler cant read the database on my external SDcard anymore and chrashes
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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No KitKat problem here.

Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile Registrantakoetzle
Registered: August 30, 2007
Germany Posts: 1
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Same Problem here. Program stops after trying to open the database.

Exception class:
android.database.sqlite.SQLiteCantOpenDatabaseException

This happens after the update to KitKat (Samsung Note 3, no Root, original DTM Version)
 Last edited: by akoetzle
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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I'm sure Invelos is aware of the changes in API 19:

Important Behavior Changes

If you have previously published an app for Android, be aware that your app might be affected by changes in Android 4.4.

If your app reads from external storage...
[...]

External storage access
[...]
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited Registrantscarl
Registered: May 29, 2009
Posts: 44
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Now is official KitKat for Galaxy Note 3 (no root) an I have the same Problem, database on sd-karte, the profiler wont run.
PLEASE fix it.

OK, I deleted the app and reinstalled with sd-Card-database => and it works.
 Last edited: by scarl
DVD Profiler Desktop and Mobile RegistrantStar ContributorSanuye
Red Clouds at Sunset
Registered: March 13, 2007
Italy Posts: 90
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Same problem with samsung galaxy s4.
I deleted the app and reinstalled on internal memory, since dvd-profiler can't access the sd-card anymore. 
Laura
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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We're unable to reproduce this in house with an install onto KitKat. Can anyone with KitKat reproduce this with a fresh install?
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,916
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Databases that were installed pre-KitKat crash but when I deleted a database and resynced from DVDP opens fine. (The "old" databases still crash)
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Registered: March 14, 2007
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You can't store a new database on external card under KitKat, no problem then, but before KitKat you could.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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With KitKat, if your device has an internal SD card storage and an external SD card, then KitKat blocks full access to the external card. DVD Profiler does have the correct privileges set, but they are ignored in KitKat.  It looks like Samsung devices with KitKat are the primary impacted devices.

We're updating the beta to read/write from SD cards in the KitKat-approved method, but there's no code change that we can make to access the existing databases on SD cards.  There's no way to restore that functionality without rooting the device. 

Additionally, the data files on the SD card will be removed during uninstall, also out of our control.

I'll see if we can come up with some instructions to move the existing databases to the new directory structure for use in the next beta version, for users who don't have a current database on either their desktop programs or the online collection. These steps will need to be performed on a PC with a SD card reader.
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Registered: March 14, 2007
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Quoting Ken Cole:
Quote:
I'll see if we can come up with some instructions to move the existing databases to the new directory structure for use in the next beta version, for users who don't have a current database on either their desktop programs or the online collection. These steps will need to be performed on a PC with a SD card reader.

Shouldn't the system's file manager app have full access rights to the secondary external storage? Then it could be used to copy (move) the database to the new Android/data/... folder.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile RegistrantXaltir
Registered: March 22, 2007
Posts: 4
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My Verizon Motorola Droid Razr M recently received Kit Kat 4.4.2 and I noticed the other day that I couldn't sync DVDP any more. It would always crash. I uninstalled and when I attempted to resync it doesn't give me the option to put it to the SD Card. My database is too large to be storing it on the internal SD Card. I use Media Monkey on the PC to sync my music to the external SD card and The Google Play Music app is still able to access the music from the external SD card after the update to Kit Kat. When is the new beta expected to be released, Ken?

Thanks.
 Last edited: by Xaltir
DVD Profiler Desktop and Mobile RegistrantDeanONH
Prem. User, 10/13/2002
Registered: March 28, 2007
United States Posts: 12
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Add me to the list of users that updated to KitKat and can no longer access or create a database on an external SD card.  I am running KitKat 4.4.2 C-ROM, rooted, on a Samsung GS3.  I have a collection of almost 1800 DVDS and BDVDs and it uses almost 500MB.  I really would like to move the database off the internal SD card and back onto the external SD card to get the space back.

I would be willing to beta test.

Thx from a long time user.

Thx,

Dean
My DVD Collection
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next