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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
just downloaded the new version and got problems
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DVD Profiler Unlimited Registrantblue2
Registered: December 16, 2013
Posts: 1
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ve just downloaded the new version and i get errors popping up
here is the first one
it comes up with dbisam engine error #9729 duplicate key found in the index 'of the table collection'

then after i try to restore my old info back into the system it comes up with
ddisam engine error #11949 sql- error - invaild column name 'data_version ' or table correlation name
'collection' specifred in source columns

can some one tell me how to fix it or is my data base stuffed or is it something with the program
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was out of bullets
Registered: March 29, 2007
Reputation: High Rating
United States Posts: 1,886
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If you haven't already, try a database repair.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Superior Rating
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I did a search for this and someone else had this come up 10 years ago... with no resolution. If the DB repair doesn't work, might want to open up a technical support ticket.

http://invelos.com/Forums.aspx?task=viewtopic&topicID=170300

Edit: Another thread I found (concerning that second error), suggests maybe it didn't convert from 3.9 to 4.0.
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 Last edited: by The Movieman
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
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I did a data base repair ( as suggested) before I installed the 4.0  over my 3.9  and I have notice a noticeable  increase in crashes this past week.,,  I use to 'maybe'  get one crash for every 20 new openings  (with3.9) ( if that, ,)    now this past week I get about 3 crashes for every 5 openings ..  or 60% increase in Crashes  .

The crashes occurred for little things . .like moving from wish list to ordered.,  or when the program opened with a disc already in dvdrom tray,  4.0 noticed I already had my Cyberlink PowerDVD16  player program  opened & in place already, when usually profiler  finds the dvd in tray  and then wants to open the powerdvdplayer because of inserted disc ID..,  so therefore because of program already placed and on desktop the 4.0 program  it  Crashed  ... 
So another repair has just completed and I can guarantee that it may crash again later this week..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited Registranttarzanfilip
Registered: August 8, 2008
Posts: 51
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Me too I have problems with the new version.
Normally i rarely do updates on programs, but in this case I have Always been satisfied of dvdprofiler without problems ... I downloaded the new 4.0 and ... I regret it for sure.
Now it's as good as impossible to load new profiles in the database.  I got the message : "Cannot modify a read-only dataset. Do a database repair."
I've done it many times but nothing changes.  Always the same.
Can someone help me please?
Thank you.
DVD Profiler Unlimited Registrantducktown
Registered: December 13, 2007
Posts: 1
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Quoting tarzanfilip:
Quote:
Me too I have problems with the new version.
Normally i rarely do updates on programs, but in this case I have Always been satisfied of dvdprofiler without problems ... I downloaded the new 4.0 and ... I regret it for sure.
Now it's as good as impossible to load new profiles in the database.  I got the message : "Cannot modify a read-only dataset. Do a database repair."
I've done it many times but nothing changes.  Always the same.
Can someone help me please?
Thank you.


I got the same problem
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Superior Rating
United States Posts: 884
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Try running the program as an administrator.
DVD Profiler Unlimited Registranttarzanfilip
Registered: August 8, 2008
Posts: 51
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How does that work?
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
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Right click on the icon and select run as administrator.  (If using the start menu in Windows 10, right click, more, run as administrator)
DVD Profiler Unlimited Registranttarzanfilip
Registered: August 8, 2008
Posts: 51
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Sorry. I just tried it, but same results.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Superior Rating
United States Posts: 884
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You should post in the Beta Release forum per the 4.0 announcement. Don't know if you'll get any (or better) responses, but maybe it will be seen by support.
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