Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Unfortunately, DVD Profiler has stopped.
Author Message
DVD Profiler Unlimited RegistrantStar Contributor69samael69
Registered: April 1, 2007
Canada Posts: 185
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
OK. I've installed the latest DVD Profiler for Android and whenever I tell it to update the collection, I get the error "Unfortunately, DVD Profiler has stopped.".  I set it up to do on-line updates. Any ideas?

DVD Profiler for Android 4.0.0 build 75
Samsung Galaxy S4, Android 5.0.1

Thanks
 Last edited: by 69samael69
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,396
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
You could try: uninstall, followed by re-install.

or uninstall, re-boot, re-install.

Something similar happened to me. Problems went away after the uninstall / re-install step. Don't know if was a fluke or not. But it is easy to try.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar Contributor69samael69
Registered: April 1, 2007
Canada Posts: 185
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I'll give it a try. I had removed it over the summer when it stopped working, after installing the beta. Just put it back on yesterday, but I'll try clearing cache/data, remove, reboot the phone, then reinstall it.
DVD Profiler Unlimited RegistrantStar Contributor69samael69
Registered: April 1, 2007
Canada Posts: 185
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Seems to be working this time.

I cleared cache/data
I stopped the app and cleared cache/data again, just to make sure
Uninstalled the app
Shut off the phone and let it sit for a minute before turning it back on
Reinstalled
Rebooted the phone again to make sure appropriate services are started
Viola...seem to be downloading profiles.

Thanks.
DVD Profiler Unlimited RegistrantRLLets
Registered: April 1, 2016
Posts: 4
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I also have this problem and need some basic help.  I updated DVD Profiler on PC to 4.0, tried to sync with DVD Profiler on Android (1.2.5), and got "Unfortunately, DVD Profiler has stopped".  I understand from reading the invelos forms that I need to update the mobile app also but how is that done?  I read that if purchased from Google Play, there's an update option under MyApps.  However, I purchased from Amazon and, while the app is shown under MyApps, I see no update facility.  What have I missed?
    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next