Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Error when refreshing profile and images
Author Message
DVD Profiler Unlimited RegistrantMikeDStoke
Registered: July 8, 2007
Posts: 3
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I reported this error when version 4 was in Beta and it is still unresolved. When trying to refresh a dvd profile/images it fails with an error dialogue suggesting a database rebuild - then subsequently it displays a second dialogue saying (for example) 'Wed 18 10 2017' is not a valid date - the date concerned is the purchase date and is valid for a UK formatted date and if I try to update the purchase date it still remains in this format.

This applies if refreshing a single DVD or when doing a scan for entire collection - when doing this over the entire collection it means for every DVD I have to go through two error dialogues and still do not get updated profiles.

I have also tried a database rebuild and a total reload of the product and the error remains.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Superior Rating
United States Posts: 883
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Have you tried this?
From the Support Knowledgebase:

Receiving error message '??? is not a valid date.
The program is unable to process new entries or updates, and gives an error message such as '12-1-2001 is not a valid date'.

Answer:

DVD Profiler uses the windows regional settings to determine date formats. All numeric date formats, such as 12/1/2001, or 2001-12-1 will work correctly. However, date formats which use the month name are not compatible with DVD Profiler.

To resolve this, visit the Windows control panel, regional settings. For the Short Date format, select a format that uses numeric entries. Avoid selecting any format with 'MMM' for the month, which will use the month name.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next