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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
No more collection number when adding a new profile
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DVD Profiler Unlimited Registrantfz
Registered: May 18, 2007
France Posts: 64
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Hello
I've got a problem since a few days : when I add a new profile, no collection number is given to it and it disapeared from the windows where we can choose personal information. I have to re-attribuate the collection numbers to get a one.
Have I done something wrong ?
Thank you for any help
FZ
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 2,754
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Are you adding profiles to a custom collection category? If so, go to Tools / Edit Collection Categories and make sure that you have checked Collection Numbers as a Category Option for the category in question.
My software
Gunnar
DVD Profiler Unlimited Registrantfz
Registered: May 18, 2007
France Posts: 64
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Thank you GSyren
I used to have custom categories but I deleted them a week ago. Now that you tell, this problem began at that time.
When I check "Collection number" and click "ok", the box remains unchecked and I still don't have any numbers.
The problem may comes from these changes, I'm searching in that direction.
FZ
 Last edited: by fz
DVD Profiler Unlimited Registrantfz
Registered: May 18, 2007
France Posts: 64
Posted:
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In the Edit categories' windows :
I had made all the collections hidden execpt "All" : no collection number
Now I hided all but "owned" : collection number back and working as it used to
Thanks for the clue
FZ
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 2,754
Posted:
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Glad to hear you found the problem. 
My software
Gunnar
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