| Registered: October 4, 2008 | Reputation:  | | Posts: 352 |
| | Posted: | | | | I'm getting this error when I'm trying to refresh:
"This file format is a later version than this program's version.
The new format is incompatible with this version.
To process this file, obtain a newer copy of DVD Profiler."
But I have the most current version. Anyone else seeing this and/or have any ideas? |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 4,850 |
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| Registered: October 4, 2008 | | Reputation: | | Posts: 352 |
| | Posted: | | | | Quoting GSyren: Quote:
This is usually caused by a corrupt online profile list. Try this:
Select 'Online / Refresh Online Profile List' which holding down Ctrl. I got the same error by doing that as well. |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,850 |
| | Posted: | | | | In that case you may have to delete those files manually. They are:
OnlineList.dod
OnlineListSel.dod
You find them in %localappdata%\DVD Profiler
They will be automatically recreated. | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: May 25, 2007 |  Posts: 2 |
| | Posted: | | | | I have an error message when I start to refresh the online profile list:
Start-tag name „link“ does not match end-tag name „head“
After I click OK I‘m getting the same error the User primetime21 has discribed.
So I tried your directions but they don‘t work.
I erased the files but they don‘t automatically recreated and the error still exists.
Another idea? |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,850 |
| | Posted: | | | | Quoting videoboy: Quote:
Start-tag name „link“ does not match end-tag name „head“ That sounds like it would be a corrupt xml file. But I have no idea why a refresh would load an xml file. If you are using any plugins, disable them and try again. If you still get the error, the best suggestion that I can offer is to take a backup of your collection, uninstall DVD Profiler, re-install and restore the backup, then try again. | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: May 25, 2007 | | Posts: 2 |
| | Posted: | | | | Thank you. I found the reason for the error. When I tried to visit the Invelos-Website to download the program again on my Windows computer, I was told that I needed to refresh the DNS cache because of the server change. I did that and now everything is back to normal.  Have a nice weekend. |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,850 |
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