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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Registration Key being rejected
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DVD Profiler Unlimited RegistrantStar ContributorNosferatu
Registered: March 24, 2007
Reputation: Highest Rating
United Kingdom Posts: 820
Posted:
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The one I have is 15 characters broken into three sets of five; when I try to enter it into the program registration box, I'm unable to enter the full key.

It should be the equivalent of 12345-ABCDE-67890

The only one I'm permitted to enter is 12345-ABCDE-6789-

As you might be able to see, a hyphen appears where the last character needs to be, so it says the key is invalid.
DVD Profiler Desktop and Mobile RegistrantStar ContributorRander
I hate mondays...
Registered: March 13, 2007
Denmark Posts: 646
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Quoting Nosferatu:
Quote:
It should be the equivalent of 12345-ABCDE-67890
The only one I'm permitted to enter is 12345-ABCDE-6789-

Is that the key on your My registrations page? Mine is in the format 12345-ABCDE-6789-FGHI both for desktop and Android!
The future is here. It's just not widely distributed yet. (William Gibson)
DVD Profiler Desktop and Mobile RegistrantStar Contributoreommen
DVD nerd
Registered: March 13, 2007
Reputation: High Rating
Netherlands Posts: 482
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As Rander says. For completionist sake: the key can be any sequence of numbers and characters. So formatted like 1A2BZ-C4F9... (etc) is just as well OK.

According to the icons on the left side of your posted message, you're a registered user. So just visit that Invelos registrations webpage...
Eric

If it is important, say it. Otherwise, let silence speak.
 Last edited: by eommen
DVD Profiler Unlimited RegistrantStar ContributorNosferatu
Registered: March 24, 2007
Reputation: Highest Rating
United Kingdom Posts: 820
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More by luck than judgement, I realised what I was doing wrong was entering the old key from Intervocative Software, not the DVD Profiler 2 x registration key, the one with an extra set of four characters, as Rander described above.

Thankfully, that issue is now resolved so I can concentrate on the mystery of the disappearing cast and crew!
 Last edited: by Nosferatu
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