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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
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DVD Profiler Unlimited RegistrantBuxbaum34
Registered: October 6, 2012
Posts: 2
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Hello!

Sorry, my english is not so good: I moved to a new computer and tried to use my backup file. all dvds are there, but not my personal info (like costs and dvd number). is there a way to restore this?

I still have old version on other pc.

thx fpr your help.
DVD Profiler Unlimited RegistrantStar ContributorREDWOLF
Registered: May 6, 2008
Canada Posts: 63
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Make a new backup on your old pc and try restoring it again. 
The Man Who Built Airwolf II is The Same Man Who Built Airwolf I
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Great Rating
Germany Posts: 2,194
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A full backup should include the personal info. You can 1) try making a new backup, or 2) simply move the the whole file folder to the new system, or 3) after(!) option 2 do a full database repair on the old machine and run a new backup.
Also read Data Recovery
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,060
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Good info has been provided. For another layer of protection, using your old computer and database, you could upload your database to online and also do a full XML export. That will give you two more avenues for recovery later, if somehow the backup file continues to be a problem (unlikely).
Thanks for your support.
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 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantBuxbaum34
Registered: October 6, 2012
Posts: 2
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Thx for the tips! I made several new backups and today it worked!
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