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    Invelos Forums->General: General Discussion Page: 1  Previous   Next
Paypal problem
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DVD Profiler Unlimited RegistrantStar ContributorAlfalfa
Registered: April 11, 2007
Posts: 7
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I just tried to order DVD profiler 3.0 with my credit card via Paypal, but when I completed the order it was denied. Then I checked my bank account there had been a $1 purchase reserved. Strange that the purchase was denied and still be able to charge the card 
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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That is odd.  I expect that the $1 reservation should fall off shortly, but if not, give them a call and they should handle it.  If for some reason PayPal won't work for you, ShareIt is also available as an option, near the bottom of the registration page.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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That happens quite often. If you've ever had to add your debit/credit card to an account or something without actually ordering anything, it often reserves $1 for the "authorization" which should generally clear within a week...often within a few days.
Corey
DVD Profiler Unlimited RegistrantStar ContributorAlfalfa
Registered: April 11, 2007
Posts: 7
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I tried Paypal again and now the purchase went through    , but now I have two $1 reserves, which will probably clear in a couple of days as you said Katatonia, if not I'll contact Paypal.

Thanks!
DVD Profiler Unlimited RegistrantRifter
Reg. Jan 27, 2002
Registered: March 13, 2007
United States Posts: 2,694
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Quoting KaiGson:
Quote:
I tried Paypal again and now the purchase went through    , but now I have two $1 reserves, which will probably clear in a couple of days as you said Katatonia, if not I'll contact Paypal.

Thanks!


Is this a new Paypal account?  If so, they run a couple of test transactions when you set things up to make sure everything works right.  Sounds like that's what just happened.
John

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