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    Invelos Forums->General: Website Discussion Page: 1  Previous   Next
Why do I get logged out of the Website every so often?
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DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
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I had just finished reading one post and hit the back button to get to the next NEW post, but when I got there nothing was flagged as NEW and I had been signed out and had to log back in.  Of course when this happened, I lost all the NEW flags for messages I hadn't looked at yet.  Now I have to take the time to examine the date of the message to guess which ones I haven't looked at yet.

This happens intermittently and doesn't seem to matter whether I'm actively doing something or not.  Some times I go away for a long period of time (>10 min) and I'm still logged in.  Other times I get logged out in the length of time it takes me to read a single post.

Whazzit?
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,594
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I believe the session times out after a certain period of inactivity though I don't know how long it is.
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DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Taiwan, Province of China Posts: 3,365
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Clicking the "Kerep me logged in" check box before logging in is supposed to prevent being automatically logged out. However, the NEW flags for messages will still disappear after a certain amount of time, but at least you wouldn't be logged out.
Achim [Ya-Shin//Nuo]
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,375
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At least the downloads section and the Credit Lookup tool often logges me out.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,833
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Keep in mind that cookies are used to maintain your user credentials and thus keep you logged in.  If you purge your cookies, the Invelos web servers can't identify you any longer and you will need to log back in.
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Taiwan, Province of China Posts: 3,365
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Quoting whispering:
Quote:
At least the downloads section and the Credit Lookup tool often logges me out.

That is because the focus seems to be on the Sign Out button, so hitting enter after putting something into the search field will actually trigger the Sign Out rather than the search.

The fact that at least the search fields for layouts and reports don't have a submit button makes the matter slightly worse.
Achim [Ya-Shin//Nuo]
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Unlimited RegistrantMark Harrison
I like IMDB
Registered: March 13, 2007
Reputation: Great Rating
United States Posts: 3,299
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I've had problems getting logged out in the past.  What I started doing was to use a tabbed browser.  I just open everything I'm interested in and then work my way through the tabs.  That way I don't have to worry about getting logged out.
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DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,375
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Quoting ya_shin:
Quote:
That is because the focus seems to be on the Sign Out button, so hitting enter after putting something into the search field will actually trigger the Sign Out rather than the search.

Thanks, didnt know that
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
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@achim
I almost always click the "keep me logged in" so I don't think that's what my problem is.

@8ball
Timeout after period of inactivity doesn't seem consistent.  Sometimes I am NOT logged out after a fairly long time of inactivity, other times I am logged out even while doing something in the forum (clicking other posts, etc.)  That's what happened which caused me to initiate this post in the first place.  I understand being logged off after inactivity, just not DURING periods of activity.

I'm just miffed that I lose the NEW flags.
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,833
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Keep in mind that when you lose the NEW flags, the site still remembers where you left off.  If you click on a topic that has gone several pages past where you last read, you still resume on the page you left off with.
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 2,108
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Quoting ya_shin:
Quote:
Q
That is because the focus seems to be on the Sign Out button, so hitting enter after putting something into the search field will actually trigger the Sign Out rather than the search.

The fact that at least the search fields for layouts and reports don't have a submit button makes the matter slightly worse.

A slight understatement. A few days ago I wanted to answer a question regarding Reports and I positively had no luck doing a search either with Opera nor with Firefox.
Please Ken, give us submit buttons!

cya, Mithi
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DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Taiwan, Province of China Posts: 3,365
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Quoting kdh1949:
Quote:
@achim
I almost always click the "keep me logged in" so I don't think that's what my problem is.

Since hitting enter on the pages mentioned will actually "push" the Sign Out button, it is still your problem... "Keep me logged in" prevents expiration of the cookie but does not prevent manual logout.
Achim [Ya-Shin//Nuo]
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Unlimited Registrantnolesrule
Registered: 09/21/2000
Registered: March 15, 2007
United States Posts: 366
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Browsers have cookie limits, so when the limit is exceeded, older cookies are purged. I'm not sure if it uses a creation date or last modified date to purge, but if you visit a lot of websites that serve cookies, they'll get pushed out every once in awhile.
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