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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
DVD profiler mobile won't start after installation.
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DVD Profiler Unlimited Registranthashmat
Registered: August 14, 2009
United Kingdom Posts: 5
Posted:
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Morning,
I have DVD profiler and wanted to try the mobile version.It would not let me install as trial and was stuck at the registration key page.I bought it and now the programme will not start,from my device giving me error.I have windows 5 running on the device and latest version of avtive synch on vista 64.

The list of the error is long...something like

DVD Profiler Mobile .exe  NotSupportedException
at
Microsoft.AGL.Common.MISC.HandleAr0
at
Microsoft.WindowsCE.Forms.InputPanel.ctor0
at
DVD_Profiler_Mobile.frmStartup.InializeComponenet0
at
DVD_Profiler_Mobile.frmstartup..ctor0
at
DVD_profiler_Mobile.frmStartup.Main0

I have tried to un-install and reinstall it twice but this has not helped at all.
Main programme is installed on the phones main memory.Also .NET 2 was installed.
Can someone help please or have just wasted my money
regards,
Iqbal
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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Did you install both .net and DVDP on the internal memory card or an external one?  If you installed it on the external, you'll have to uninstall them and reinstall on the internal card.
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
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Active Sync does not run on Vista.  You will need the Windows Mobile center.
DVD Profiler Unlimited Registranthashmat
Registered: August 14, 2009
United Kingdom Posts: 5
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I did install them on internal memory and yes I have Vista mobile center.When it came to synching in DVDP,I did choose the "external memory"to house the images etc.
 Last edited: by hashmat
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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Does your device support a touch screen?
DVD Profiler Unlimited Registranthashmat
Registered: August 14, 2009
United Kingdom Posts: 5
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sorry no...
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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I think that's the problem.  From my understanding, the app requires a touch-screen interface - but when I checked the product info page, it says that it's supported on WM6Classic which doesn't have a touch-screen interface.

Now I'm a little confused - but I do know for a fact that it once required it.

Please open up a Support Ticket.
 Last edited: by Dr. Killpatient
DVD Profiler Unlimited Registranthashmat
Registered: August 14, 2009
United Kingdom Posts: 5
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Thankyou all for your responses.I did open a support ticket and this was the reply

The SPV C600 smart phone runs Windows Mobile Standard.  DVD Profiler Mobile requires a device running Windows Mobile Professional or Classic.

......and oh I am being refunded
Once again thank you all for your contributions
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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Ah, I forgot that WM6 has three classifications now.
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