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Invelos Forums->DVD Profiler: Desktop Technical Support

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Memory dump most times program closes

Author

Message

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

Hi. Here's what I have Ken. I don't know if this will help or not. Since upgrading, happens almost every close of DVD profiler to a greater of lesser extent.

Dave

EurekaLog 6.0.21

Application:
-------------------------------------------------------
1.1 Start Date : Sun, 28 Mar 2010 02:12:00 -0400
1.2 Name/Description: dvdpro.exe - (DVD Profiler)
1.3 Version Number : 3.6.0.1382
1.4 Parameters :
1.5 Compilation Date: Thu, 25 Mar 2010 19:13:28 -0400
1.6 Up Time : 48 minutes, 9 seconds

Exception:
-------------------------------------------------------------------------------------
2.1 Date : Sun, 28 Mar 2010 03:00:10 -0400
2.2 Address :
2.3 Module Name : dvdpro.exe - (DVD Profiler)
2.4 Module Version: 3.6.0.1382
2.5 Type : EAccessViolation
2.6 Message : Access violation at address 00000000. Read of address 00000000.
2.7 ID : FA9D
2.8 Count : 1
2.9 Status : New
2.10 Note :

User:
-------------------------------------------------------
3.1 ID : Dad
3.2 Name : Fingerlakes Dave
3.3 Email :
3.4 Company : A Galaxy Far, Far Away...
3.5 Privileges: SeChangeNotifyPrivilege - ON
SeSecurityPrivilege - OFF
SeBackupPrivilege - OFF
SeRestorePrivilege - OFF
SeSystemtimePrivilege - OFF
SeShutdownPrivilege - OFF
SeRemoteShutdownPrivilege - OFF
SeTakeOwnershipPrivilege - OFF
SeDebugPrivilege - OFF
SeSystemEnvironmentPrivilege - OFF
SeSystemProfilePrivilege - OFF
SeProfileSingleProcessPrivilege - OFF
SeIncreaseBasePriorityPrivilege - OFF
SeLoadDriverPrivilege - ON
SeCreatePagefilePrivilege - OFF
SeIncreaseQuotaPrivilege - OFF
SeUndockPrivilege - ON
SeManageVolumePrivilege - OFF
SeCreateGlobalPrivilege - ON
SeImpersonatePrivilege - ON

Active Controls:
----------------------------------
4.1 Form Class : CabinetWClass
4.2 Form Text : My Computer
4.3 Control Class:
4.4 Control Text :

Computer:
--------------------------------------------------------------------------------
5.1 Name : HOME
5.2 Total Memory : 1023 Mb
5.3 Free Memory : 536 Mb
5.4 Total Disk : 68.41 Gb
5.5 Free Disk : 12.69 Gb
5.6 System Up Time: 3 hours, 22 minutes, 54 seconds
5.7 Processor : AMD Athlon(tm) XP 2800+
5.8 Display Mode : 1440 x 900, 32 bit
5.9 Display DPI : 96
5.10 Video Card : NVIDIA GeForce4 Ti 4200 (driver 6.14.10.9371 - RAM 128 MB)
5.11 Printer : Canon iP5200 (driver 1.90.2.91)

Operating System:
------------------------------------
6.1 Type : Microsoft Windows XP
6.2 Build # : 2600
6.3 Update : Service Pack 3
6.4 Language: English
6.5 Charset : 0

Network:
---------------------------------
7.1 IP Address: 192.168.001.012
7.2 Submask : 255.255.255.000
7.3 Gateway : 192.168.001.001
7.4 DNS 1 : 208.067.222.222
7.5 DNS 2 : 208.067.220.220
7.6 DHCP : ON

Request:
----------------------
8.1 : closed program

Call Stack Information:
------------------------------------------------------
|Address |Module |Unit|Class|Procedure/Method|Line|
------------------------------------------------------
|Running Thread: ID=2584; Priority=0; Class=; [Main] |
|----------------------------------------------------|
|7E42B1A6|user32.dll| | |DestroyWindow | |
|7E42B19C|user32.dll| | |DestroyWindow | |
------------------------------------------------------

Modules Information:
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|Handle |Name |Description |Version |Size |Modified |Path |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|00340000|Normaliz.dll |Unicode Normalization DLL |6.0.5441.0 |23552 |2009-01-07 18:20:36|C:\WINDOWS\system32 |
|00400000|dvdpro.exe |DVD Profiler |3.6.0.1382 |13033672|2010-03-25 19:15:36|F:\Program Files\DVD Profiler |
|02380000|MSVCR80.dll |Microsoft® C Runtime Library |8.0.50727.4053 |632656 |2009-07-12 02:12:06|C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989 |
|02450000|ctagent.dll |ctagent |1.0.0.3 |57344 |2002-09-02 22:55:50|C:\WINDOWS\system32 |
|02810000|xpsp2res.dll |Service Pack 2 Messages |5.1.2600.5512 |2897920 |2008-04-13 13:39:24|C:\WINDOWS\system32 |
|05F80000|Interop.IObjectSafetyTLB.dll| |1.0.0.0 |3584 |2008-11-12 23:50:30|F:\Program Files\DVD Profiler\Plugins\CCVPlugin |
|05F90000|CCVControl.dll | |0.2.0.0 |598016 |2008-11-12 23:47:12|F:\Program Files\DVD Profiler\Plugins\CCVPlugin |
|08B60000|LoadDVD.dll |LoadDVD Plugin For Invelos DVDProfiler |1.0.0.0 |235008 |2009-08-22 11:29:20|F:\Program Files\DVD Profiler\plugins\LoadDVD |
|096B0000|CollectionGallery.dll | | |862512 |2007-04-03 20:03:04|F:\Program Files\DVD Profiler\Plugins |
|09930000|ViewFlagged.dll | | |620848 |2007-04-03 20:03:10|F:\Program Files\DVD Profiler\Plugins |
|09B40000|Interop.CCVCtrl.dll | |3.0.0.0 |90112 |2008-11-12 23:50:30|F:\Program Files\DVD Profiler\Plugins\CCVPlugin |
|0A420000|msls31.dll |Microsoft Line Services library file |3.10.349.0 |156160 |2009-03-08 04:22:38|C:\WINDOWS\system32 |
|0A490000|expsrv.dll |Visual Basic for Applications Runtime - Expression Service |6.0.72.9590 |380445 |2008-04-13 20:11:54|C:\WINDOWS\system32 |
|0FDF0000|VBAJET32.DLL |Visual Basic for Applications Development Environment - Expression Service Loader|6.0.1.9432 |30749 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
|10000000|guard32.dll |COMODO Internet Security |3.14.64351.586 |171552 |2010-02-01 13:29:52|C:\WINDOWS\system32 |
|10100000|lgscroll.dll |Logitech Scroll Enabler (UNICODE) |4.72.40.0 |45584 |2009-02-19 00:31:16|F:\Program Files\Logitech\SetPoint |
|10920000|Interop.VBA.dll | |6.0.0.0 |10752 |2008-11-12 23:50:30|F:\Program Files\DVD Profiler\Plugins\CCVPlugin |
|10D00000|GameHook.dll |Logitech Gaming Hook (UNICODE) |4.72.40.0 |64016 |2009-02-19 00:26:28|F:\Program Files\Logitech\SetPoint |
|11000000|CCVPlugin.dll |CCV Plugin for DVD Profiler |1.5.0.0 |49152 |2008-11-12 23:50:32|F:\Program Files\DVD Profiler\Plugins\CCVPlugin |
|16080000|mdnsNSP.dll |Bonjour Namespace Provider |1.0.6.2 |147456 |2008-12-12 12:11:44|F:\Program Files\Bonjour |
|1B000000|MSJET40.DLL |Microsoft Jet Engine Library |4.0.9511.0 |1516568 |2008-03-25 00:50:34|C:\WINDOWS\system32 |
|1B5D0000|mswstr10.dll |Microsoft Jet Sort Library |4.0.9502.0 |621344 |2008-03-25 00:50:58|C:\WINDOWS\system32 |
|1B720000|dao360.dll |Microsoft DAO 3.6 Object Library |3.60.9512.0 |554008 |2008-03-25 00:50:26|C:\Program Files\Common Files\Microsoft Shared\DAO |
|1B800000|msjtes40.dll |Microsoft Jet Expression Service |4.0.9502.0 |248608 |2008-03-25 00:50:42|C:\WINDOWS\system32 |
|21300000|RAPI.DLL |ActiveSync RAPI Backward Compatibility |4.5.5096.0 |138024 |2006-11-13 13:39:28|C:\WINDOWS\system32 |
|22B00000|CEUTIL.dll |Registry Utility Library |4.5.5096.0 |22824 |2006-11-13 13:38:40|C:\WINDOWS\system32 |
|25000000|rapistub.dll |RAPI Provider |4.5.5096.0 |215848 |2006-11-13 13:39:36|F:\Program Files\Microsoft ActiveSync |
|26000000|rapiproxystub.dll |RAPI Proxy Provider |4.5.5096.0 |22312 |2006-11-13 13:38:38|F:\Program Files\Microsoft ActiveSync |
|3D7A0000|jscript.dll |Microsoft (R) JScript |5.8.6001.22960 |726528 |2009-12-09 01:53:44|C:\WINDOWS\system32 |
|3D930000|wininet.dll |Internet Extensions for Win32 |8.0.6001.18876 |916480 |2009-12-21 15:14:06|C:\WINDOWS\system32 |
|3DA20000|mshtml.dll |Microsoft (R) HTML Viewer |8.0.6001.18876 |5942784 |2009-12-21 15:14:04|C:\WINDOWS\system32 |
|3DFD0000|iertutil.dll |Run time utility for Internet Explorer |8.0.6001.18876 |1985536 |2009-12-21 15:14:04|C:\WINDOWS\system32 |
|3E1C0000|ieframe.dll |Internet Explorer |8.0.6001.18876 |11070464|2009-12-21 15:14:02|C:\WINDOWS\system32 |
|4EC50000|gdiplus.dll |Microsoft GDI+ |5.2.6001.22319 |1748992 |2009-08-13 09:55:04|C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df |
|4FFE0000|fltlib.dll |Filter Library |5.1.2600.5512 |16896 |2008-04-13 20:11:54|C:\WINDOWS\system32 |
|5AD70000|uxtheme.dll |Microsoft UxTheme Library |6.0.2900.5512 |218624 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
|5B860000|netapi32.dll |Net Win32 API DLL |5.1.2600.5694 |337408 |2008-10-15 12:34:24|C:\WINDOWS\system32 |
|5EDD0000|olepro32.dll | |5.1.2600.5512 |84992 |2008-04-13 20:12:02|C:\WINDOWS\system32 |
|60000000|Accessibility.ni.dll |.NET Framework |2.0.50727.3053 |25600 |2009-10-16 00:52:12|C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Accessibility\e63d6d26b8a664cfdfbd4ad75e03c14d |
|60350000|CustomMarshalers.dll |Microsoft .NET Framework Custom Marshalers |2.0.50727.3053 |69120 |2009-10-14 06:38:00|C:\WINDOWS\assembly\GAC_32\CustomMarshalers\2.0.0.0__b03f5f7f11d50a3a |
|637A0000|System.Xml.dll |.NET Framework |2.0.50727.3082 |2048000 |2009-10-14 06:38:28|C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089 |
|64890000|System.Configuration.dll |System.Configuration.dll |2.0.50727.3053 |425984 |2009-10-14 06:38:26|C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a |
|662B0000|hnetcfg.dll |Home Networking Configuration Manager |5.1.2600.5512 |344064 |2008-04-13 20:11:54|C:\WINDOWS\system32 |
|68000000|rsaenh.dll |Microsoft Enhanced Cryptographic Provider |5.1.2600.5507 |208384 |2008-04-13 13:37:58|C:\WINDOWS\system32 |
|71A50000|mswsock.dll |Microsoft Windows Sockets 2.0 Service Provider |5.1.2600.5625 |245248 |2008-06-20 13:46:58|C:\WINDOWS\system32 |
|71A90000|wshtcpip.dll |Windows Sockets Helper DLL |5.1.2600.5512 |19456 |2008-04-13 20:12:10|C:\WINDOWS\System32 |
|71AA0000|WS2HELP.dll |Windows Socket 2.0 Helper for Windows NT |5.1.2600.5512 |19968 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|71AB0000|WS2_32.dll |Windows Socket 2.0 32-Bit DLL |5.1.2600.5512 |82432 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|71AD0000|wsock32.dll |Windows Socket 32-Bit DLL |5.1.2600.5512 |22528 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|71BF0000|SAMLIB.dll |SAM Library DLL |5.1.2600.5512 |64000 |2008-04-13 20:12:04|C:\WINDOWS\system32 |
|72D10000|msacm32.drv |Microsoft Sound Mapper |5.1.2600.0 |20480 |2002-08-29 08:00:00|C:\WINDOWS\system32 |
|72D20000|wdmaud.drv |WDM Audio driver mapper |5.1.2600.5512 |23552 |2008-04-13 20:12:46|C:\WINDOWS\system32 |
|73000000|winspool.drv |Windows Spooler Driver |5.1.2600.5512 |146432 |2008-04-13 20:12:46|C:\WINDOWS\system32 |
|73420000|MSVBVM60.DLL |Visual Basic Virtual Machine |6.0.98.2 |1384479 |2008-04-13 20:12:00|C:\WINDOWS\system32 |
|735A0000|SCRRUN.DLL |Microsoft (R) Script Runtime |5.7.0.18066 |172032 |2008-05-09 07:53:40|C:\WINDOWS\system32 |
|746F0000|msimtf.dll |Active IMM Server DLL |5.1.2600.5512 |159232 |2008-04-13 20:12:00|C:\WINDOWS\System32 |
|74720000|MSCTF.dll |MSCTF Server DLL |5.1.2600.5512 |297984 |2008-04-13 20:11:58|C:\WINDOWS\system32 |
|755C0000|msctfime.ime |Microsoft Text Frame Work Service IME |5.1.2600.5512 |177152 |2008-04-13 20:10:06|C:\WINDOWS\system32 |
|75CF0000|MLANG.dll |Multi Language Support DLL |6.0.2900.5512 |586240 |2008-04-13 20:11:58|C:\WINDOWS\system32 |
|76390000|IMM32.DLL |Windows XP IMM32 API Client DLL |5.1.2600.5512 |110080 |2008-04-13 20:11:54|C:\WINDOWS\system32 |
|763B0000|comdlg32.dll |Common Dialogs DLL |6.0.2900.5512 |276992 |2008-04-13 20:11:52|C:\WINDOWS\system32 |
|76600000|CSCDLL.dll |Offline Network Agent |5.1.2600.5512 |101888 |2008-04-13 20:11:52|C:\WINDOWS\System32 |
|76780000|shfolder.dll |Shell Folder Service |6.0.2900.5512 |25088 |2008-04-13 20:12:06|C:\WINDOWS\system32 |
|769C0000|USERENV.dll |Userenv |5.1.2600.5512 |727040 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
|76B40000|winmm.dll |MCI API DLL |5.1.2600.5512 |176128 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|76BF0000|PSAPI.DLL |Process Status Helper |5.1.2600.5512 |23040 |2008-04-13 20:12:04|C:\WINDOWS\system32 |
|76C30000|WINTRUST.dll |Microsoft Trust Verification APIs |5.131.2600.5512 |176640 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|76C90000|IMAGEHLP.dll |Windows NT Image Helper |5.1.2600.5512 |144384 |2008-04-13 20:11:54|C:\WINDOWS\system32 |
|76D60000|Iphlpapi.dll |IP Helper API |5.1.2600.5512 |94720 |2008-04-13 20:11:56|C:\WINDOWS\system32 |
|76F20000|DNSAPI.dll |DNS Client API DLL |5.1.2600.5625 |147968 |2008-06-20 13:46:58|C:\WINDOWS\system32 |
|76F60000|WLDAP32.dll |Win32 LDAP API DLL |5.1.2600.5512 |172032 |2008-04-13 20:12:10|C:\WINDOWS\system32 |
|76FB0000|winrnr.dll |LDAP RnR Provider DLL |5.1.2600.5512 |16896 |2008-04-13 20:12:10|C:\WINDOWS\System32 |
|76FC0000|rasadhlp.dll |Remote Access AutoDial Helper |5.1.2600.5512 |7680 |2008-04-13 20:12:04|C:\WINDOWS\system32 |
|76FD0000|CLBCATQ.DLL | |2001.12.4414.700|498688 |2008-04-13 20:11:50|C:\WINDOWS\system32 |
|77050000|COMRes.dll | |2001.12.4414.700|792064 |2008-04-13 20:11:52|C:\WINDOWS\system32 |
|77120000|oleaut32.dll | |5.1.2600.5512 |551936 |2008-04-13 20:12:02|C:\WINDOWS\system32 |
|773D0000|comctl32.dll |User Experience Controls Library |6.0.2900.5512 |1054208 |2008-04-13 20:12:52|C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83|
|774E0000|ole32.dll |Microsoft OLE for Windows |5.1.2600.5512 |1287168 |2008-04-13 20:12:02|C:\WINDOWS\system32 |
|77690000|NTMARTA.DLL |Windows NT MARTA provider |5.1.2600.5512 |118784 |2008-04-13 20:12:02|C:\WINDOWS\system32 |
|77920000|SETUPAPI.dll |Windows Setup API |5.1.2600.5512 |985088 |2008-04-14 05:42:06|C:\WINDOWS\system32 |
|77A20000|cscui.dll |Client Side Caching UI |5.1.2600.5512 |326656 |2008-04-13 20:11:52|C:\WINDOWS\System32 |
|77A80000|CRYPT32.dll |Crypto API32 |5.131.2600.5512 |599040 |2008-04-13 20:11:52|C:\WINDOWS\system32 |
|77B20000|MSASN1.dll |ASN.1 Runtime APIs |5.1.2600.5875 |58880 |2009-09-04 17:03:36|C:\WINDOWS\system32 |
|77B40000|appHelp.dll |Application Compatibility Client Library |5.1.2600.5512 |125952 |2008-04-13 20:11:50|C:\WINDOWS\system32 |
|77BD0000|midimap.dll |Microsoft MIDI Mapper |5.1.2600.5512 |18944 |2008-04-13 20:11:58|C:\WINDOWS\system32 |
|77BE0000|MSACM32.dll |Microsoft ACM Audio Filter |5.1.2600.5512 |71680 |2008-04-13 20:11:58|C:\WINDOWS\system32 |
|77C00000|version.dll |Version Checking and File Installation Libraries |5.1.2600.5512 |18944 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
|77C10000|msvcrt.dll |Windows NT CRT DLL |7.0.2600.5512 |343040 |2008-04-13 20:12:02|C:\WINDOWS\system32 |
|77DD0000|advapi32.dll |Advanced Windows 32 Base API |5.1.2600.5755 |617472 |2009-02-09 08:10:48|C:\WINDOWS\system32 |
|77E70000|RPCRT4.dll |Remote Procedure Call Runtime |5.1.2600.5795 |585216 |2009-04-15 10:51:26|C:\WINDOWS\system32 |
|77F10000|GDI32.dll |GDI Client DLL |5.1.2600.5698 |286720 |2008-10-23 08:36:14|C:\WINDOWS\system32 |
|77F60000|SHLWAPI.dll |Shell Light-weight Utility Library |6.0.2900.5912 |474112 |2009-12-08 05:23:28|C:\WINDOWS\system32 |
|77FE0000|Secur32.dll |Security Support Provider Interface |5.1.2600.5834 |56832 |2009-06-25 04:25:26|C:\WINDOWS\system32 |
|78130000|urlmon.dll |OLE32 Extensions for Win32 |8.0.6001.18876 |1208832 |2009-12-21 15:14:06|C:\WINDOWS\system32 |
|79000000|mscoree.dll |Microsoft .NET Runtime Execution Engine |2.0.50727.3053 |282112 |2008-07-25 11:16:58|C:\WINDOWS\system32 |
|79060000|mscorjit.dll |Microsoft .NET Runtime Just-In-Time Compiler |2.0.50727.3082 |364872 |2008-11-25 04:59:40|C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 |
|790C0000|mscorlib.ni.dll |Microsoft Common Language Runtime Class Library |2.0.50727.3603 |11486720|2009-10-14 06:39:42|C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\7124a40b9998f7b63c86bd1a2125ce26 |
|79E70000|mscorwks.dll |Microsoft .NET Runtime Common Language Runtime - WorkStation |2.0.50727.3603 |5812560 |2009-08-07 23:51:14|C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 |
|7A440000|System.dll |.NET Framework |2.0.50727.3053 |3149824 |2009-10-14 06:38:28|C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089 |
|7ADE0000|System.Drawing.dll |.NET Framework |2.0.50727.3053 |626688 |2009-10-14 06:38:12|C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a |
|7AFD0000|System.Windows.Forms.dll |.NET Framework |2.0.50727.3053 |5025792 |2009-10-14 06:37:58|C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089 |
|7C800000|kernel32.dll |Windows NT BASE API Client DLL |5.1.2600.5781 |989696 |2009-03-21 10:06:58|C:\WINDOWS\system32 |
|7C900000|ntdll.dll |NT Layer DLL |5.1.2600.5755 |714752 |2009-02-09 08:10:48|C:\WINDOWS\system32 |
|7C9C0000|shell32.dll |Windows Shell Common Dll |6.0.2900.5622 |8461312 |2008-06-17 15:02:20|C:\WINDOWS\system32 |
|7D1E0000|msi.dll |Windows Installer |3.1.4001.5512 |2843136 |2008-04-13 20:12:00|C:\WINDOWS\system32 |
|7E410000|user32.dll |Windows XP USER API Client DLL |5.1.2600.5512 |578560 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
|7E720000|sxs.dll |Fusion 2.5 |5.1.2600.5512 |713216 |2008-04-13 20:12:08|C:\WINDOWS\system32 |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Processes Information:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ID |Name |Description |Version |Memory |Priority|Threads|Path |
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|4 |System |.NET Framework |2.0.50727.3053|32768 |Normal |68 | |
|196 |CTsvcCDA.exe |Creative Service for CDROM Access |1.0.1.0 |73728 |Normal |2 |C:\WINDOWS\System32 |
|216 |RoboTaskBarIcon.exe |RoboForm TaskBar Icon |6.9.98.0 |2990080 |Normal |2 |F:\Program Files\Siber Systems\AI RoboForm |
|232 |Wrapper.exe | | |380928 |Normal |3 |F:\Program Files\Galleon\bin |
|292 |dllhost.exe |COM Surrogate |5.1.2600.5512 |3334144 |Normal |15 |C:\WINDOWS\System32 |
|396 |java.exe |Java(TM) Platform SE binary |6.0.180.7 |58032128|Normal |64 |C:\WINDOWS\system32 |
|608 |smss.exe | | |45056 |Normal |3 |\SystemRoot\System32 |
|696 |winlogon.exe | | |3911680 |High |22 |C:\WINDOWS\system32 |
|740 |services.exe |Services and Controller app |5.1.2600.5755 |1998848 |Normal |16 |C:\WINDOWS\system32 |
|752 |lsass.exe |LSA Shell (Export Version) |5.1.2600.5512 |1388544 |Normal |20 |C:\WINDOWS\system32 |
|856 |dvdpro.exe |DVD Profiler |3.6.0.1382 |42647552|Normal |14 |F:\Program Files\DVD Profiler |
|884 |cfp.exe |COMODO Internet Security |3.14.63867.584|8155136 |Normal |23 |F:\Program Files\Comodo\COMODO Internet Security |
|900 |svchost.exe |Generic Host Process for Win32 Services |5.1.2600.5512 |2281472 |Normal |18 |C:\WINDOWS\system32 |
|916 |Logi_MwX.Exe |Logitech Launcher Application |9.79.24.1 |401408 |Normal |1 |C:\WINDOWS |
|1048|jusched.exe |Java(TM) Update Scheduler |2.0.1.2 |122880 |Normal |1 |C:\Program Files\Common Files\Java\Java Update |
|1052|jqs.exe |Java(TM) Quick Starter Service |6.0.180.7 |1462272 |Low |5 |F:\Program Files\Java\jre6\bin |
|1084|cmdagent.exe |COMODO Internet Security |3.14.64351.586|3022848 |Normal |28 |F:\Program Files\Comodo\COMODO Internet Security |
|1132|svchost.exe |Generic Host Process for Win32 Services |5.1.2600.5512 |15040512|Normal |80 |C:\WINDOWS\system32 |
|1156|ProcessQuickLink2.exe |ProcessQuickLink2 |1.0.0.8 |724992 |Normal |1 |F:\Program Files\Uniblue\ProcessQuickLink 2 |
|1228|svchost.exe |Generic Host Process for Win32 Services |5.1.2600.5512 |221184 |Normal |5 |C:\WINDOWS\system32 |
|1252|avgchsvx.exe |AVG Cache Server |9.0.0.782 |5492736 |Normal |53 |F:\Program Files\AVG\AVG9 |
|1264|avgrsx.exe |AVG Resident Shield Service |9.0.0.782 |1368064 |Normal |28 |F:\Program Files\AVG\AVG9 |
|1320|nvsvc32.exe |NVIDIA Driver Helper Service, Version 93.71|6.14.10.9371 |548864 |Normal |3 |C:\WINDOWS\system32 |
|1448|svchost.exe |Generic Host Process for Win32 Services |5.1.2600.5512 |2129920 |Normal |7 |C:\WINDOWS\System32 |
|1620|spoolsv.exe |Spooler SubSystem App |5.1.2600.5512 |2256896 |Normal |15 |C:\WINDOWS\system32 |
|1684|avgcsrvx.exe |AVG Scanning Core Module - Server Part |9.0.0.782 |15241216|Normal |9 |F:\Program Files\AVG\AVG9 |
|1924|AppleMobileDeviceService.exe|Apple Mobile Device Service |2.50.39.0 |225280 |Normal |4 |C:\Program Files\Common Files\Apple\Mobile Device Support\bin|
|1952|avgwdsvc.exe |AVG Watchdog Service |9.0.0.786 |3096576 |Normal |35 |F:\Program Files\AVG\AVG9 |
|1972|mDNSResponder.exe |Bonjour Service |1.0.6.2 |1003520 |Normal |4 |F:\Program Files\Bonjour |
|2000|iTunesHelper.exe |iTunesHelper |9.0.2.25 |2150400 |Normal |10 |F:\Program Files\iTunes |
|2096|TomTomHOMEService.exe |Windows Service for TomTom HOME |2.7.3.1894 |61440 |Normal |3 |F:\Program Files\TomTom HOME 2 |
|2144|WCESMgr.exe |ActiveSync Application |4.5.5096.0 |7671808 |Normal |10 |F:\Program Files\Microsoft ActiveSync |
|2268|KHALMNPR.EXE |Logitech KHAL Main Process |4.72.24.0 |864256 |Normal |26 |C:\Program Files\Common Files\Logishrd\KHAL2 |
|2304|avgnsx.exe |AVG Network scanner Service |9.0.0.783 |2961408 |Normal |11 |F:\Program Files\AVG\AVG9 |
|2380|MsPMSPSv.exe |WMDM PMSP Service |7.0.0.1954 |86016 |Normal |2 |C:\WINDOWS\System32 |
|2428|WHSConnector.exe |Windows Home Server Connector Service |6.0.2423.0 |5844992 |Normal |14 |F:\Program Files\Windows Home Server |
|2756|avgtray.exe |AVG Tray Monitor |9.0.0.782 |2908160 |Normal |10 |F:\PROGRA~1\AVG\AVG9 |
|2852|RUNDLL32.EXE |Run a DLL as an App |5.1.2600.5512 |425984 |Normal |1 |C:\WINDOWS\system32 |
|2964|CTHELPER.EXE |CtHelper MFC Application |1.0.0.10 |696320 |Normal |5 |C:\WINDOWS\system32 |
|2984|HPWuSchd2.exe |Hewlett-Packard Product Assistant |50.0.146.0 |565248 |Normal |1 |F:\Program Files\Hp\HP Software Update |
|3144|CTSysVol.exe |CTSysVol.exe |1.0.9.0 |815104 |Normal |2 |C:\Program Files\Creative\SBAudigy2\Surround Mixer |
|3196|rapimgr.exe |ActiveSync RAPI Manager |4.5.5096.0 |2658304 |Normal |8 |F:\PROGRA~1\MICROS~3 |
|3208|Rambooster.exe |RamBooster |2.0.0.0 |1957888 |Normal |2 |F:\Program Files\RamBooster 2.0 |
|3220|wcescomm.exe |ActiveSync Connection Manager |4.5.5096.0 |2945024 |Normal |6 |F:\Program Files\Microsoft ActiveSync |
|3240|ctfmon.exe |CTF Loader |5.1.2600.5512 |2527232 |Normal |1 |C:\WINDOWS\system32 |
|3412|TomTomHOMERunner.exe |System Tray application for TomTom HOME |2.7.3.1894 |1417216 |Normal |3 |F:\Program Files\TomTom HOME 2 |
|3416|iPodService.exe |iPodService Module (32-bit) |9.0.2.25 |1798144 |Normal |11 |F:\Program Files\iPod\bin |
|3528|CTDVDDet.EXE |CTDVDDET |1.0.1.0 |655360 |Normal |1 |C:\Program Files\Creative\SBAudigy2\DVDAudio |
|3572|LogitechDesktopMessenger.exe|Logitech Desktop Messenger |2.52.21.16 |4268032 |Normal |11 |F:\Program Files\Logitech\Desktop Messenger\8876480\Program |
|3728|Explorer.EXE |Windows Explorer |6.0.2900.5512 |36036608|Normal |17 |C:\WINDOWS |
|3988|SetPoint.exe |Logitech SetPoint Event Manager (UNICODE) |4.72.40.0 |4960256 |Normal |5 |F:\Program Files\Logitech\SetPoint |
|3996|svchost.exe |Generic Host Process for Win32 Services |5.1.2600.5512 |348160 |Normal |8 |C:\WINDOWS\System32 |
|4052|WHSTrayApp.exe |Home Server Tray Application |6.0.2423.0 |3395584 |Normal |13 |F:\Program Files\Windows Home Server |
|5048|wcw.exe |Webcam Watcher |3.1.2.29 |5718016 |Normal |23 |F:\Program Files\Beausoft\Webcam Watcher2 |
|6116|Explorer.EXE |Windows Explorer |6.0.2900.5512 |6541312 |High |8 |C:\WINDOWS |
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Registers:
-----------------------------
EAX: 00000000 EDI: 0012FE00
EBX: 00000000 ESI: 02F607DC
ECX: 100C000F ESP: 0012D90C
EDX: 0012D910 EIP: 00000000

Stack: Memory Dump:
------------------ ---------------------------------------------------------------------------

	Lewis_Prothero
	Strength Through Unity

Registered: May 19, 2007

Reputation: Superior Rating

Posts: 6,730

Posted:

Quoting Fingerlakes Dave:

Quote:
Computer:
--------------------------------------------------------------------------------
5.1 Name : HOME
5.2 Total Memory : 1023 Mb

Seems it's caused by a defective RAM-module, this number should be 1024.

Please run RAM-Test for further info.

In addition you seem to have doubled security software (Comodo + AVG) One of these should suffice (recommended: Comodo). Also check if in Addition to Comodo the integrated Windows Firewall is still running. Comodo doesn't switch that off automatically.
Multiple firewalls and/or antivirus usually cause more problems than they are supposed to solve. Or in other words: This is one of the cases where doubled effort doesn't mean doubled security.

It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?

Registrant since 05/22/2003

Last edited: by Lewis_Prothero

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

OK, however:
Comodo is only a firewall. There is no anti-virus component. The last I knew that product (in free version) was still in beta.
Windows Firewall is off. (Replaced by Comodo). AVG is my anti-virus only product.

As for the memory, I'll run the check. Memory checks 100% OK on boot, and as 1024. Who knows.
Some sort of MS artifact?

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

My other problem is I cannot read German

	Mark Harrison
	I like IMDB

Registered: March 13, 2007

Reputation: Great Rating

Posts: 3,321

Posted:

I'm seeing that you're running multiple plug-ins. You should remove those, then try again. If the problem goes away, add the plug-ins back in one at a time until you find the one causing problems.

Get the CSVExport and Database Query plug-ins here.
Create fake parent profiles to organize your collection.

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

They are the same plug-ins I have run for years. Most I don't use, so cleaning then out isn't an issue.
I know no suck thing as a stupid question: to remove a plug-in, just move out of plug-in folder?

	Lewis_Prothero
	Strength Through Unity

Registered: May 19, 2007

Reputation: Superior Rating

Posts: 6,730

Posted:

Quoting Fingerlakes Dave:

Quote:
I know no suck thing as a stupid question

I hope you meant such (

)
And there is no such thing as a dumb question!
I'm not quite sure how the location is named in the US version of Windows. Does it help to say: You deinstall the plugins the same way you should install a program (in German it's "Start -> Systemsteuerung -> Software" so for you it's probably something like "Start -> System...(?) -> Software)

It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?

Registrant since 05/22/2003

	mediadogg
	Aim high. Ride the wind.

Registered: March 18, 2007

Reputation: Highest Rating

Posts: 6,526

Posted:

Quoting Fingerlakes Dave:

Quote:
They are the same plug-ins I have run for years. Most I don't use, so cleaning then out isn't an issue.
I know no suck thing as a stupid question: to remove a plug-in, just move out of plug-in folder?

I agree with Mark you should definitely do this. Also, make sure you have the latest version of every plugin that you actually do use, just as you are constantly upgrading other components to maintain compatibility - this also applies to plugins.

Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

Quoting goblinsdoitall:

Quote:
Quoting Fingerlakes Dave:
Quote:
Computer:
--------------------------------------------------------------------------------
5.1 Name : HOME
5.2 Total Memory : 1023 Mb

Seems it's caused by a defective RAM-module, this number should be 1024.

Please run RAM-Test for further info.

OK.
I ran Memtest86+ for one & one-half hours. Zero errors reported in memory. My first thought is probably correct: 1023 is a Windows "artifact"

	Staid S Barr
	Registered: Oct 16, 2003

Registered: May 9, 2007

Posts: 1,536

Posted:

I get the same/similar error every time when during the session, I have loaded a layout (tested with several layouts, result is always the same).
Doesn't bother me much, since I don't switch layouts often, only sometimes need a reload if an accidental change was made.

Do you load a layout every time, for example with a startup batch file? You don't need to, since DVDP remembers the latest setting anyway.

edit: I also noted that after such an event, DVDP does not properly close down. The program is no longer visible (also not in Task List), but several instances of dvdpro.exe keep running and consume a huge amount of CPU time.

Hans

Last edited: by Staid S Barr

	Fingerlakes Dave

Registered: April 6, 2007

Posts: 488

Posted:

Quoting Staid S Barr:

Quote:
I get the same/similar error every time when during the session, I have loaded a layout (tested with several layouts, result is always the same).
Doesn't bother me much, since I don't switch layouts often, only sometimes need a reload if an accidental change was made.

Do you load a layout every time, for example with a startup batch file? You don't need to, since DVDP remembers the latest setting anyway.

edit: I also noted that after such an event, DVDP does not properly close down. The program is no longer visible (also not in Task List), but several instances of dvdpro.exe keep running and consume a huge amount of CPU time.

This may answer your question: What's a startup batch file?

Seriously, I load the same layout as my default unless I am trying out one uploaded new to the site.
That doesn't happen often.

My default layout is locked, so I accidentally can't screw something up.

I don't think I remember DVDP crashing and running in the background like you describe. Just because I haven't seen it happen doesn't mean it hasn't.

Invelos Forums->DVD Profiler: Desktop Technical Support

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