| | Registered: July 29, 2009 |  | Posts: 1 | 
 | | Posted: |  |  |  |  |  |  | I love your database! I have been a user for a while and just recently I can upload, but I can not download or refresh....I get no error message, it just stops at 100% and does nothing else. Can you help?
 keithflow@aol.com
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| | Registered: May 29, 2007 |  | Reputation:  |  |  Posts: 3,475 | 
 | | Posted: |  |  |  |  |  |  | Whenever there is a problem, the first thing you should try is a database repair:
 On the top of DVDP > Tools > Options > Utilities > Repair Profile Database.
 
 This will then open a box that allows you to choose the repair you want, I always do a Full repair type.
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