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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problem submitting cover scans
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DVD Profiler Unlimited Registranttjenkins99
Registered: February 9, 2008
Posts: 113
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I recently purchased 4 blu-rays from Amazon UK and when adding them to my collection. none of them were already in our database so I added them. I scanned the covers showing the UPC and when attempting to submit them to our database, only one worked correctly - 'The Living and the Dead.'
On the other three submissions, the cover scan didn't display on the form and I keep getting invalid submission status.
Not sure what is wrong. I have submitted plenty of cover scans in the past but can't figure out what I am doing wrong. I tried both Windows 7 and Windows 10 using Internet Explorer and Firefox.
Anyone else ever problems submitting cover scans and getting the "incomplete submission" status?
Thanks.
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