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  Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Profiler Not Starting After Today's Update (Locked)
Author Message
DVD Profiler Unlimited Registranttarzanfilip
Registered: August 8, 2008
Posts: 51
Posted:
PM this userView this user's DVD collection
Hello,

Since today my dvd profiler doesn't work anymore.
When I open it, I see about 3 seconds the normal logo for opening the program : the blue eye.
But after three seconds it stops and I get a window that says :
DVD Profiler couldn't finish the last startup en stopped at "Loading Metabases".
And then I can choose between two options : Normal startup or Diagnostic startup.
I tried both but nothing happened.

Is there anyone that can help me please ...

Thank you in advance.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
Posted:
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To resolve this, please do the following:

Select Start->Run, and enter the following:

%localappdata%\DVD Profiler

From that directory, please delete the OnlineList.dod and OnlineListSel.dod.

You can then restart DVD Profiler normally.  We apologize for the inconvenience and are working to fix today's update.
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collection
Locking this thread so the solution does not get buried, and removed some posts so we have a clear issue and resolution in one page.

For those who haven't yet restarted, please select Online->Refresh Online Profile List. This will avoid the issue.

The issue is now resolved, and the update has been released. If you're not sure whether you're affected, just select Online->Refresh Online Profile List.
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
  Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next