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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Cannot Add New Title
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DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 2,274
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So I got a title from Arrow called "The Witches" and when I enter the UPC (760137093589), the "Add to Owned" button grays out. Not sure why since it's the usual 12 digits. But if I add another digit, I can click the button. Has anyone had this happen and if so, what's the remedy?
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DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 2,795
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I have no problem adding a title with that UPC. However, when I googled it, it did not seem to belong to The Witches, but to Viva L'Italia.

The UPC for The Witches seems to be 760137098386 (which I could also add). Neither of them seem to be in the online database, but you should still be able to add them.
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Gunnar
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 2,274
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Yeah, I see what happened. Both The Witches and Viva L'Italia have the same UPC (I have both in hand now). Will have to add one (The Witch since L'Italia does come back to that UPC) via disc ID.
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 Last edited: by The Movieman
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
Reputation: Great Rating
United States Posts: 16,601
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Actually you want to use alternate version.... not the disc id.

Alternate Version Rules:
http://invelos.com/dvdpro/contributions/Rules.aspx?display=altversions
Pete
 Last edited: by Addicted2DVD
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