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    Invelos Forums->General: General Home Theater Discussion Page: 1  Previous   Next
Samsung Blu-ray cycle failure
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DVD Profiler Unlimited RegistrantJLYoung
Royale with cheese
Registered: May 13, 2007
United States Posts: 83
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For those with Samsung Blu-ray players/home theater systems...

You are not crazy, there is a known issue with units power cycling every few seconds, since Thursday/Friday.

I'm following this thread to see if there is a response from the company
https://us.community.samsung.com/t5/Home-Theater/bd-p/get-help-home-theater

Despite the note, its not "fixed", just a response from the company saying its a known issue they are working on.
DVD Profiler Unlimited Registrantjfrench
Registered: April 16, 2008
United States Posts: 346
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Hi,
I checked the link you posted and strongly suspect that Samsung did some sort of automatic update to players with WiFi access.  No problem with my Samsung as WiFi is disabled.
They are aware of the problem and I'm pretty sure they understand the gravity of this.  It's probably best to just wait for a solution.
With the way the unit is behaving, the ability to correct the problem via WiFi seems remote.  Very discouraging.
DVD Profiler Unlimited Registrantjfrench
Registered: April 16, 2008
United States Posts: 346
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Hi again JL,
Just a further thought: You may wish to disable your router to see if the cycling stops.
It's rather surprising that there is so little. if any, mention of things that people have tried to correct the problem.
Jim F
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 5,393
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If you are willing to try this. it might be possible to do a manual reflash of the player firmware.

There is probably some software on the Samsung web site that will do a firmware upgrade. If the software is designed to do so, it will gain total control of the device and communicate with a stub program in the device that can replace the firmware.

Just an idea.
Thanks for your support.
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DVD Profiler Unlimited RegistrantJLYoung
Royale with cheese
Registered: May 13, 2007
United States Posts: 83
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In my situation, my unit was going on 4 years old, so I had already ordered a replacement from a different company, but I had tried all of the listed fixes I could find to no avail.  Not a good public relations move from Samsung's part to not be more transparent. 

I posted here just in case anyone had a unit experiencing the same failure but hadn't checked the samsung user boards or seen the few online articles from media yet.
DVD Profiler Unlimited RegistrantJLYoung
Royale with cheese
Registered: May 13, 2007
United States Posts: 83
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If anyone has the same issue, I reached out to Samsung via their chat app on the website, and they sent a shipping label to send in the unit for repair, free of charge.
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