• If you already have your collection in version 2.4 or 2.5, run that version and select File->Backup Profile Database. You can select a location on your hard drive.
• If you don't already have your collection in your local copy of 2.4/2.5, create a support ticket from the 'support' link above, and request a backup file of your old collection.


• Download and install the latest DVD Profiler for Windows version from the downloads link above. Run it, and select File->Restore Database. Select the file you created in the back up step above, or the one provided by support.

First, create an account at invelos.com by selecting New Account at the top right. Then, visit the Registration page and select Update Key. Enter your old key to get a new key compatible with version 3 and above.

If you don't have your old key, visit intervocative.com to sign into your old account and view your old key information.

The following example sets up a custom genres tag section to let you categorize your collection:

• In the upper left of the default layout you'll see a tabbed section with 'Filters' and 'Set Tags'. Click the Set Tags tab. If you don't see this tab, load the default layout via View->Load Layout.
• Next, right-click on the tag list and select Edit Tags, or select Tools->Edit Tags from the menu.
• Click "Add Tag" and enter a name such as "My Genres". Press OK.
• With "My Genres" selected, click "Add Child Tag". Enter "Christmas". Press OK. Repeat for any other custom genres you want.
• When done, Press OK again.
• Now the Set Tags section should show your custom genres. Select the first DVD you'd like to categorize and click the checkbox next to the genre(s) you'd like to select. Repeat with other titles.
• To filter on these, go back to the "Filters" tab, and select the "Tags" tab in that section. You may need to arrow right on the tab list to see it.
• Finally, to filter to the Christmas DVDs, just click next to "Christmas".

When DVD Profiler encounters an error displaying a thumbnail, it displays the title with a red background to indicate the error.

First, run a database repair via Tools->Options->Utilities, or via the Windows Start menu, in the DVD Profiler group

If the images still show in error, try rebuilding the thumbnails. Right-click the thumbnail view and select "Rebuild Thumbnails"

If a particular profile still shows red after the repair, it indicates the image file is likely damaged. Try refreshing the image via Online->Refresh DVD from Invelos->Refresh Images Only, or by editing the image directly.

First, check for other running programs which may be monopolizing system resources. Right-click the task bar and select Start Task Manager. Click the CPU column to sort and look for programs which are using significant CPU time. Consider if any can be closed. In particular programs which make heavy use of the hard drive can cause DVD Profiler to start and operate more slowly.

Each of the following will change/remove some functionality, so read before trying, but each is also reversable if you don't like the change.

Taken together, these changes will shave up to 40% from the program startup time. Start with #1 or #2 and check the performance change before continuing.

1) Uninstall (not just unload) any plugins you don't use. You can uninstall the ones that ship with DVD Profiler by uninstalling the program (don't select to remove your database or other important items), then reinstalling without plugins.

2) Select Tools->Options->Defaults and under "Regions to Include," uncheck any regions you don't need loaded. This affects the list of available profiles in the Add to Collection window.

3) Add a registry entry under HKEY_CURRENT_USER\Software\Invelos Software\DVD Profiler, called 'DisableEffects' as a DWORD value and set it to '1'. Program windows will not fade in/out.

4) Add a registry entry under HKEY_CURRENT_USER\Software\Invelos Software\DVD Profiler, called 'ConserveMemory' as a DWORD value and set it to '1'. You may notice flickering or extra individual item painting in some areas such as the collection thumbnail list.

This is usually caused by a missing or corrupted Tahoma font. The Tahoma font is a standard Windows font that is installed by default on all versions of Windows from 95 and up.

You can download the tahoma font here. Download and open the file to install it. Alternatively, open the Fonts section of the Windows Control Panel and install it via that interface.

This error can also be caused by a corrupted online profile list file. To correct this, from DVD Profiler's main menu, select Online->Refresh Online Profile List while holding CTRL.

To erase the contents of your online collection, visit this link, and click Submit when prompted.

Please note that this action cannot be undone. If you wish to restore your online collection, upload it again from DVD Profiler.