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| Registered: March 13, 2007 |  Posts: 681 |
| | Posted: | | | | Is anybody else experiencing this error at the moment? I can't contribute a new profile, nor can I preview any changed profiles. I always get the error "Socket error #10013. Access denied" even though I am logged in.
I'd just like to know if this is likely to have been caused by some issues at my end, or if Invelos' server is down. | | | Mika
I hate people who love me, and they hate me. (Bender Bending Rodriguez) |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | Socket error 10013 indicates the program is being blocked access to the Internet. This is usually a local firewall. | | | | Invelos Software, Inc. Representative |
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| Registered: March 13, 2007 | | Posts: 681 |
| | Posted: | | | | Ok, thanks for your reply. I'll try to locate the problem...
I haven't changed anything in my antivirus- or firewall-programs, I haven't opened them, I haven't thought of them or breathed at their direction in at least 2 weeks, but something seem to have changed. I made a succesful contribution less than a week ago. I'll check with my other PC shortly | | | Mika
I hate people who love me, and they hate me. (Bender Bending Rodriguez) |
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| Registered: March 15, 2007 | Reputation:  |  Posts: 5,459 |
| | Posted: | | | | Do either your antivirus or firewall programs update themselves without your interaction? |
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| Registered: March 13, 2007 | | Posts: 681 |
| | Posted: | | | | Yes, they update themselves automatically. I don't know enough of the content of those programs to interfere... but yes, they check updates periodically. It's a online security suite offered by my ISP based on F-Secure. | | | Mika
I hate people who love me, and they hate me. (Bender Bending Rodriguez) | | | | Last edited: by Draxen |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Maybe for some reason Profiler has been knocked off the list of allowed programs by an update. Unfortunately I don't know that security suite so couldn't advise you how to fix it.
Best I can suggest is to go into your firewall program and see if you can find a list of allowed programs, and a way to add programs to the list.
If you run a program you haven't run before and it requests internet access, does your firewall ask you if you want it allowed? If so, it may be easier to remove Profiler from your list of allowed programs and get your firewall to ask again. |
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| Registered: March 13, 2007 | | Posts: 681 |
| | Posted: | | | | Thanks, I'll see what I can find later when I'm back home again - didn't have time to check further yesterday evening.
I use HTML-windows in my DVDP layout, and one of them is Contribution notes. Even that page doesn't show properly (just the generic HTML-page that there is no internet access), while internet in general, outside DVDP, works normally. So it indeed seems to be that the program has been blocked altogether.
Yes, the security program asks always, when I start a program for the first time, whether I want to allow it access to internet. I can't remember, if it did that for DVDP (probably did), but I had been using it normally up until last night so I must have answered yes at some point.
So it seems that some auto-update of the antivirus/firewall-program has "canceled" that permission for some reason or another. | | | Mika
I hate people who love me, and they hate me. (Bender Bending Rodriguez) |
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| Registered: March 13, 2007 | | Posts: 681 |
| | Posted: | | | | Okay, thanks Ken and North.  It was indeed a firewall issue. For some reason DVDP had been removed from my firewall's list of "allowed applications" to access internet. I put it back there and restarted DVDP and things are working again as they should. If any firewall software's auto updates does this again in the future, at least I know how to repair it quickly now. | | | Mika
I hate people who love me, and they hate me. (Bender Bending Rodriguez) |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Glad to hear you're back up and running! |
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