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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to connect to invelos from France
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DVD Profiler Unlimited RegistrantStar ContributorHarry Cover
Registered: March 24, 2007
France Posts: 580
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Hello,
I'm unable to connect to invelos website from France since the server moved (I had to use a VPN to be able to get here).

Of course, the app doesn't work either and I have this when I try to refresh the profiles:
"This file format is a later version than this program's version
The new format is incompatible with this version
To process this file, obtain a newer copy of DVD Profiler"

(I would be very happy to get a new version of DVD Profiler, but I'm not sure that it's in the works)

Meanwhile, Am I alone in this case?
 Last edited: by Harry Cover
DVD Profiler Unlimited RegistrantRe-Animator
Registered: March 13, 2007
Austria Posts: 26
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Same Problem here. I am from Austria.
DVD Profiler Unlimited RegistrantStar ContributorHarry Cover
Registered: March 24, 2007
France Posts: 580
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And now, everything works fine... thank you!

I guess we can start talking about the new version of our favorite tool now  !
DVD Profiler Unlimited RegistrantWerewolfforhire
Registered: March 15, 2007
Posts: 18
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It's probably related to the server update/move.
Possibly one of the DNS addresses or something was a little slow in updating, as it seemed I was able to connect pretty much straight after the server update progress bar changed.

I'm hoping there is indeed an update for it*, although I think the "outdated version" message has in the past just meant a problem connecting.




*I'm really hoping for a new version for android, as I am not looking forward to buying DVD's whilst out without the app, I have far too many to remember every one of them.
DVD Profiler Unlimited RegistrantRe-Animator
Registered: March 13, 2007
Austria Posts: 26
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I changed the DNS servers to Google Server 8.8.8.8 and 8.8.4.4 (instead of my provider's DNS servers) and now it works again.
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