Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to connect to invelos from France
Author Message
DVD Profiler Unlimited RegistrantStar ContributorHarry Cover
Registered: March 24, 2007
France Posts: 580
Posted:
PM this userView this user's DVD collectionEdit postDirect link to this postReply with quote
Hello,
I'm unable to connect to invelos website from France since the server moved (I had to use a VPN to be able to get here).

Of course, the app doesn't work either and I have this when I try to refresh the profiles:
"This file format is a later version than this program's version
The new format is incompatible with this version
To process this file, obtain a newer copy of DVD Profiler"

(I would be very happy to get a new version of DVD Profiler, but I'm not sure that it's in the works)

Meanwhile, Am I alone in this case?
 Last edited: by Harry Cover
DVD Profiler Unlimited RegistrantRe-Animator
Registered: March 13, 2007
Austria Posts: 24
Posted:
PM this userVisit this user's homepageView this user's DVD collectionEdit postDirect link to this postReply with quote
Same Problem here. I am from Austria.
DVD Profiler Unlimited RegistrantStar ContributorHarry Cover
Registered: March 24, 2007
France Posts: 580
Posted:
PM this userView this user's DVD collectionEdit postDirect link to this postReply with quote
And now, everything works fine... thank you!

I guess we can start talking about the new version of our favorite tool now  !
DVD Profiler Unlimited RegistrantWerewolfforhire
Registered: March 15, 2007
Posts: 18
Posted:
PM this userEdit postDirect link to this postReply with quote
It's probably related to the server update/move.
Possibly one of the DNS addresses or something was a little slow in updating, as it seemed I was able to connect pretty much straight after the server update progress bar changed.

I'm hoping there is indeed an update for it*, although I think the "outdated version" message has in the past just meant a problem connecting.




*I'm really hoping for a new version for android, as I am not looking forward to buying DVD's whilst out without the app, I have far too many to remember every one of them.
DVD Profiler Unlimited RegistrantRe-Animator
Registered: March 13, 2007
Austria Posts: 24
Posted:
PM this userVisit this user's homepageView this user's DVD collectionEdit postDirect link to this postReply with quote
I changed the DNS servers to Google Server 8.8.8.8 and 8.8.4.4 (instead of my provider's DNS servers) and now it works again.
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
  Copyright © 2000-2025 Invelos Software, Inc. All rights reserved. Contact Us | Privacy Policy | Account Settings | Invite a Friend | FAQ