Recently I've been getting an error on several DVD's in my collection when attempting to update their profile. The message when doing the update just says that it couldn't update the DVD's profile. When I attempted to restore those DVD's, that's when I get the above error message. At first I thought there was something wrong with the profile I've already downloaded, so I deleted one of the DVD's and attempted to restore it from my saved file but it will no longer restore and I can no longer even add the DVD to my profile even though it shows up on the DB when I enter the UPC.

Here's a list of the 4 DVD's that will not update (The Simpson's Movie was the one I deleted and can no longer add it into my collection):

Coll#879 Bladerunner UE Blu-Ray 085391185727
Coll#880 Halloween SE Unrated DC 796019805575
Coll#391 The Incredibles 2-Disc CE 786936244250
Coll#884 The Simpsons Movie Blu-Ray 024543492016

Any fix to this issue or am I stuck having to delete my entire collection and manually re-enter 900 DVD's back into my list?

Thanks

Quoting Agrare:

Quote:
try a database repair

i believe its located at Tools->Options (don't have dvd profiler on this computer)

-Agrare

Tools->Options>Utilities 

The other thing you could try is backup your database.

Create a new empty database and restore all the profiles except these four - select restore individual titles and then check all the titles except these 4.

That you can't download anymore is because you only have a limited registration. This is limited to 50 profiles, more profiles can only be added manually.

Have you ever considered to aquire the unlimited registration?
It's only $29,95 and has so much more to offer than the free version.
For upgrading check here

But that wouldn't prevent profiles from being updated though would it?
I thought it just restricted the program, ie. low-res scans, no reports, no plugins etc.
But you should still be able to add profiles and keep them updated?

Just wait a moment,
if I got this right you have two accounts fstcvc76 and fstcvc?

Then please check the registration information in your DVDPro, probably they got mixed up and the limited interfere's with the unlimited account. That would explain your problems.

EDIT: @ northbloke: AFAIK if you have more than 50 DVD's on a limited account you can add new profiles only manually and this would (if logic is applied by the programmer) prevent you from updating the profiles too, because otherwise you could easily surpass the barrier.

OK, this time I misread and didn't watch out for the details.

for you Peter