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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1 2  Previous   Next
When clicking on front cover, it goes to the next one down
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DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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When I click on  a dvd front cover on my PDA screen, a TyTn II device, it actually shows me the pic for the next one down in the list which is rather weird....so I have to 'scroll up' to go to the previous (ie correct) one.

Any ideas?
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
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Try doing a realign of your stylus.
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Tried that, it's still doing it.

I'm going to try uninstalling and re-installing....
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Also New Releases crashes for me now too.

I''m running WM 6.1 and getting an

IndexOutOfRangeException
DVD Profiler Desktop and Mobile RegistrantStar ContributorJykke
Registered: March 13, 2007
Finland Posts: 413
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Don't know if you already done but try these:
- check your DVDP version on PC is 3.1.1 (Build 1171)
- mobile version 1.1.0 (Build 122)
- make a database repair on PC before you synchronize

I do also have HTC TyTN II, and have no problems.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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Also try deleting the DVDProfiler directory on your device before syncing again - it'll be located off of the root directory of the device and/or the storage card depending on how you configured the sync to store them.  This will force DVDP to redeploy everything to the handheld device.
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Thanks for the advice Jykke - that fixed the wrong picture being selected problem.

But I still can't get the 'coming soon' section to work, it crashes... oh well. 
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Quoting Dr. Killpatient:
Quote:
Also try deleting the DVDProfiler directory on your device before syncing again - it'll be located off of the root directory of the device and/or the storage card depending on how you configured the sync to store them.  This will force DVDP to redeploy everything to the handheld device.


Yeah I did this, and I think it helped to solve the picture problem. Still got the future releases section crashing though. 
DVD Profiler Desktop and Mobile RegistrantStar ContributorJykke
Registered: March 13, 2007
Finland Posts: 413
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Quoting stigdu:
Quote:
Thanks for the advice Jykke - that fixed the wrong picture being selected problem.


Just out of curiosity... which of the three suggestions? Version checks or database repair?
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Quoting Jykke:
Quote:
Quoting stigdu:
Quote:
Thanks for the advice Jykke - that fixed the wrong picture being selected problem.


Just out of curiosity... which of the three suggestions? Version checks or database repair?


Not sure.

I uninstalled, deleted the folders from the memory card, then ran the database repair utility, and re-installed it again.

The correct cover now comes up which is great - I can live without the 'coming soon' section, but it's a shame because it used to work on WM6
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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It's doing exactly the same thing again....

This time, the 'coming soon' section works, but the image is out by one, i.e. I click on a movie title's picture, and I get a picture of the movie beneath it.

I ran a database repair, deleted the DVD Profiler folder from the root of my storage card and re-synchronised but still the same thing.

This is really bugging me now. 
DVD Profiler Desktop and Mobile RegistrantGodfather Dave
Registered: April 6, 2007
United States Posts: 60
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Quoting stigdu:
Quote:
It's doing exactly the same thing again....

This time, the 'coming soon' section works, but the image is out by one, i.e. I click on a movie title's picture, and I get a picture of the movie beneath it.

I ran a database repair, deleted the DVD Profiler folder from the root of my storage card and re-synchronised but still the same thing.

This is really bugging me now. 


Did you ever figure out how to fix this problem?
DVD Profiler Desktop and Mobile RegistrantJoshuaL
Registered: June 6, 2007
Posts: 1
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This is happening to me as well, and I just did a fresh install.  I click on an image in the list, it displays the image for the movie below it in the list.  When I click on the screen it brings me back to the list with the next movie highlighted.  Note that I'm running the trial version so I don't know if that makes a difference.  I was going to buy, but this is a pretty annoying bug.
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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I just had this problem. Anyone has a fix or has Invelos replied with any solution? Anyway, I am doing the database repair and overwriting the mobile after reinstalling the program. Deleting and overwriting with no repair didn't do the trick 
DVD Profiler Desktop and Mobile Registrantkensong
Registered: March 16, 2009
Malaysia Posts: 121
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Hmmm... still not working. I will try roll back too a previous backup and see if that helps. This is frustrating.
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
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Frustrating indeed.

I just got a new HTC Touch Pro 2 phone, installed DVD Pro Mobile, and the same thing. When I click on a picture, it brings up the next one in the list.

I've tried database repair, deleting the program from my mobile and re-installing, but no joy.

Does anyone have a fix for this??
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