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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Constant prompts for tempnote.htm
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DVD Profiler Unlimited Registrantgoldenegg
Registered: July 8, 2007
Posts: 11
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I have a brand new installation of Windows 7 and just installed DVD Profiler on it.  I keep getting prompted to open or save a file called TEMPNOTE.HTML.  I've seen other posts on this forum about it, but they were all caused by a second web browser.  I only have Internet Explorer on my system.  Windows Firewall is disabled and no other AV or firewall software is installed.

Any ideas?

ADDITIONAL INFO:

I have user access control disabled, but also tried to run DVD Profiler as Administrator.  That didn't help.
 Last edited: by goldenegg
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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That error is generally corrected by reinstalling the latest internet explorer.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantgoldenegg
Registered: July 8, 2007
Posts: 11
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I'm not aware of a way to reinstall IE 8 on Windows 7 (MS only posts installers up to Vista).  I just installed IE 9 to see if that helps, but I'm still having the same annoying popups.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Here's Microsoft's KB on reinstalling IE on Win 7: http://support.microsoft.com/kb/318378
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantgoldenegg
Registered: July 8, 2007
Posts: 11
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Quoting Ken Cole:
Quote:
Here's Microsoft's KB on reinstalling IE on Win 7: http://support.microsoft.com/kb/318378


Thanks for the link, but there's still no IE 8 download for Windows 7.  The XP and Vista installers will not run (I've tried them).  The only thing that applies to Win7 in that article is resetting IE, which I've tried.

Guess I'll just have to live with this for now, as it doesn't seem to be affecting functionality.  Once online syncing is available in the iOS version, I'll no longer be using the Windows client anyways.
 Last edited: by goldenegg
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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If you don't use HTML for your notes, you can disable that option under Tools->Options->Display and it should also stop the message.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantgoldenegg
Registered: July 8, 2007
Posts: 11
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Quoting Ken Cole:
Quote:
If you don't use HTML for your notes, you can disable that option under Tools->Options->Display and it should also stop the message.


Unfortunately, that option is already disabled 
DVD Profiler Unlimited Registrantmkaiser
Registered: July 27, 2007
Germany Posts: 1
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Hi,

i have had the same problem and no former posted solution worked.
Kens idea to de- and reinstall the IE8 was right:

You can deinstall the IE8 via "Start"->"Control Panel"->"Programs and Features" and then "Turn windows features on or off". In the next dialogue you can uncheck the IE8 checkbox. After you confirmed the changes, a restart of your system is required. After rebooting your system you can check, if the DVDProfiler now works properly. After this you can reactivate the IE8 the same way without having trouble with the tempnote.html file again.
 Last edited: by mkaiser
DVD Profiler Unlimited Registrantgoldenegg
Registered: July 8, 2007
Posts: 11
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Quoting ToothTony:
Quote:
Hi,

i have had the same problem and no former posted solution worked.
Kens idea to de- and reinstall the IE8 was right:

You can deinstall the IE8 via "Start"->"Control Panel"->"Programs and Features" and then "Turn windows features on or off". In the next dialogue you can uncheck the IE8 checkbox. After you confirmed the changes, a restart of your system is required. After rebooting your system you can check, if the DVDProfiler now works properly. After this you can reactive the IE8 the same way without having trouble with the tempnote.html file again.


That worked!  Thanks! 

It's strange that this would happen on a fresh Win7 install.  Just for fun, I created a new Win7 virtual machine and the exact same thing happened.  At least there's a workaround.
DVD Profiler Unlimited RegistrantDave Jerrard
Registered: October 3, 2008
Posts: 21
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Quoting goldenegg:
Quote:
I have a brand new installation of Windows 7 and just installed DVD Profiler on it.  I keep getting prompted to open or save a file called TEMPNOTE.HTML.  I've seen other posts on this forum about it, but they were all caused by a second web browser.


I started getting this myself over the past month.  I'm running XP, and have been using Firefox for years on this machine and DVDProfiler never gave me any trouble.  Now, for no apparent reason I'm getting this notice every time I click on something.  I'm not using HTML for notes, I don't have IE8 and never have, there is no Programs and Features option in Windows XP, so it can't be any of these options .


He Who Is Really Getting Annoyed By These Warnings.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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It's not a fault of DVDProfiler, but of the file-allocation in Windows.
As a fix:
Temporarily set IE (which version ever) as default browser.
Restart your PC
Set Firefox as Default browser again.

Problem should be gone now.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantSkyPilot
Registered: June 24, 2007
Canada Posts: 14
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I've tried both "fixes" but neither worked. I still have the Tempnote popup.
DVD Profiler Unlimited RegistrantPeterH.
Registered: June 29, 2008
Posts: 76
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not works
dvd p 3.44, xp, ff 8
uninstall ff, it works
install ff - dont´work, every time popup window tempnote.thml
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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