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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1  Previous   Next
So... what if a North American Blu-ray has a 13 digit UPC?
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DVD Profiler Unlimited RegistrantStar ContributorMerrik
NON-STEPFORD PROFILER
Registered: September 30, 2008
Reputation: Highest Rating
Canada Posts: 1,757
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Trying to contribute a concert Blu-ray into the system.

The system automatically stops me/rejects the submission with the following reason:
This profile cannot be contributed due to the following errors:
Please check that the UPC and locality are correct. These can be changed via DVD->Change UPC.
If applicable, please check these items and make any necessary corrections, then try the contribution again.

There's no corrections to make, it is in fact correct, but there's no option to bypass this.

Madonna: Rebel Heart Tour

UPC 5051300533175

I'm fairly certain, after looking around, that the concert was released (with the type of packaging that I've purchased anyway, the digipak CD packaging) with the same UPC basically worldwide (or in at least a ton of different countries with this same UPC, including Canada and the US where we usually only have a 12 digit UPC).

Here are two photos, the first one is for the overseas/UK/European version, the second is the one I've scanned and am trying to upload... notice the big difference between the overseas/UK/European version and the one I'm trying to upload lol







So, what do I do with this? I can't contribute it as a different locality, because it's NOT a different locality, it's the U.S. version.

How do I get this legitimate Blu-ray into the system?
The night is calling. And it whispers to me soflty come and play.
 Last edited: by Merrik
DVD Profiler Unlimited RegistrantStar ContributorCubbyUps
Registered: March 14, 2007
Reputation: Great Rating
United States Posts: 3,272
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I'd probably go with Disc ID and explain about the UPC restrictions and region problem as you posted about here.

Html you're unable to do that, perhaps someone else has another idea.
 Last edited: by CubbyUps
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
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Netherlands Posts: 5,846
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Seems like the best course of action, indeed.
DVD Profiler Unlimited RegistrantStar ContributorT!M
User since 6 Dec. 2000
Registered: March 13, 2007
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Netherlands Posts: 6,754
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It'll have to be by Disc ID for now, indeed, which is unfortunate. But if this starts to happen more often, I'd say that the 12-digit UPC restriction needs to be removed from DVD Profiler. That restriction doesn't seem to serve any real purpose anyway.
DVD Profiler Unlimited RegistrantStar ContributorMerrik
NON-STEPFORD PROFILER
Registered: September 30, 2008
Reputation: Highest Rating
Canada Posts: 1,757
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Thanks guys, appreciate the responses.

I'll submit it under Disc ID for the time being. Also going to open a support ticket to explain the situation, see if any real resolution can be had.

Again, appreciate the responses.


**Edit

Opened a support ticket. I don't expect anything will be done about it (not to be a downer lol), but at least someone somewhere will know about cases like these and might build a work around into it.
The night is calling. And it whispers to me soflty come and play.
 Last edited: by Merrik
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