Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
App Store Wants to Charge Me Again
Author Message
DVD Profiler Unlimited Registrantmselland
Registered: October 27, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Hello,
I need to re-download the ios app, but the app store tells me I have to pay for the app again.
Am I doing something wrong? Obviously the app store does not see that I purchased this app previously.

Any help would be appreciated.

-Mike
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Great Rating
Netherlands Posts: 5,846
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Sounds like you may need to open a support ticket.
DVD Profiler Desktop and Mobile Registrantkruijera
Registered: April 12, 2007
Germany Posts: 1
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting mselland:
Quote:
Hello,
I need to re-download the ios app, but the app store tells me I have to pay for the app again.
Am I doing something wrong? Obviously the app store does not see that I purchased this app previously.

Any help would be appreciated.

-Mike


Or ensure you have the same user name (I had a similar issue and when contacting I was told I purchased the app under a different user name)
DVD Profiler Unlimited Registrantmselland
Registered: October 27, 2007
Posts: 2
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I'll create a support ticket and see what happens there.

FYI, I am using the same user name (itunes account) that the original purchase happened on.

Thanks for your thoughts.
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next