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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1  Previous   Next
How can you correct a submited barcode
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DVD Profiler Unlimited RegistrantHom3r
1060+ DVDs and counting
Registered: March 28, 2007
United Kingdom Posts: 41
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How can you correct a submited barcode?

Top Gear: The Challenges has the wrong barcode the submitted barcode "5014503 241223" is incorrect it should be "5014503 228422" the submitted cover art has "5014503 228422"
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DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Correct the barcode on the profile using "Change EAN/UPC" then resubmit - it will appear as a new submission, but explain what happened in the contribution notes.
Also ask for the old profile to be deleted.
Although you may need to make sure the title wasn't issued using 2 UPCs.
DVD Profiler Desktop and Mobile RegistrantTouti
Registered: March 13, 2007
Canada Posts: 582
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If it turns out that is has been released with two different UPC's, changes are that one of them will either be a re-releases, which should not be in the database, or it would be from a different locality than the existing one.
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DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
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Rereleases with different UPCs are allowed in the database, it's only rereleases on the same UPC that we currently ignore.
You're right about the different localities thing though, although is there much of a market for Top Gear DVDs outside the UK? 
DVD Profiler Unlimited RegistrantHom3r
1060+ DVDs and counting
Registered: March 28, 2007
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when I go to change the EAN it title says Meet the Focker, not Top gear
www.daves-world.co.uk
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
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which version of Profiler are you running, I remember on one of the earlier builds there was a problem with the program selecting a different DVD when you went to change the UPC.
It's also possible that someone has added a "Meet The Fockers" profile onto the UPC you need!
In that case, it's going to complicated to fix! 
DVD Profiler Unlimited RegistrantStar Contributorsnarbo
Registered: March 13, 2007
United Kingdom Posts: 1,242
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Quoting Hom3r:
Quote:
How can you correct a submited barcode?

Top Gear: The Challenges has the wrong barcode the submitted barcode "5014503 241223" is incorrect it should be "5014503 228422" the submitted cover art has "5014503 228422"



When I enter your stated second EAN '5014503228422' DVDP tells me that no DVD is assigned to that number and that I should submit details for that DVD. So I can only assume that you have the wrong EAN for 'Meet The Fockers', the online database has three EAN's for Meet The Fockers
5050583021393
5051188137038
5050583021386

Steve
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Quoting northbloke:
Quote:
Correct the barcode on the profile using "Change EAN/UPC" then resubmit - it will appear as a new submission, but explain what happened in the contribution notes.
Also ask for the old profile to be deleted.
Although you may need to make sure the title wasn't issued using 2 UPCs.


WRONG!<buzzer> To be precise you are partially correct, but if you want to remove the old version you had better be able to back it up, it is not at all uunusual in the states for ONE title to be released under at least FOUR different UPC #'s. All I see so far is that the user happened to get a hold of a variant that was not in the database, I see nothing that documents the original listing is errant.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
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A quick search on the internet finds numerous UK sites listing EAN 5014503 241223 as: Top Gear The Challenges. So the original contribution included incorrect cover scans, not an incorrect EAN.

Ghost
Registered: February 10, 2002
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Grey:

I am not sure I would have it removed on that basis. I don't know how to advise you, but we must be certain before removing. It doesn't sound likely, but it is possible that a dealer got some sort of an exclusive cover, that happens here and sometimes the distributor does not change the UPC. I am not saying not to do anything, I am simply saying be very careful. Perhaps the initial Contributor might be of some assistance, I don't know.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
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