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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
SOLVED: The Online System Is Currently Unavailable Or An Error Occurred
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DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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I'm getting this error when I try to sync to my online collection.
DVD Profiler Unlimited Registrantwoodg
Registered: March 21, 2007
Australia Posts: 152
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I just uploaded/updated my online collection without a problem. Perhaps you could try again?
DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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I've been getting the error for several weeks, and also on two different computers.  I even tried clearing my online database and creating a new desktop database but I still get the same error.
DVD Profiler Desktop and Mobile RegistrantStar ContributorRander
I hate mondays...
Registered: March 13, 2007
Denmark Posts: 665
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Do you have any kind of firewall on your computers or network? If so, try disabling that and see if that helps.
The future is here. It's just not widely distributed yet. (William Gibson)
DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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SOLVED:  I tried turning off firewalls but that didn't help.  I noticed that I was also having issues with OneDrive syncing a few files where they would start to upload and then restart.  In the process of troubleshooting, I disconnected from my 5GHz wifi network and connected to my 2.4GHz and I noticed that OneDrive synced immediately.  I tried syncing DVD Profiler on the 2.4GHz wifi and it synced without errors so it appears that there is some sort of issue with my 5GHz wifi.
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