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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
SOLVED: The Online System Is Currently Unavailable Or An Error Occurred
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DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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I'm getting this error when I try to sync to my online collection.
DVD Profiler Unlimited Registrantwoodg
Registered: March 21, 2007
Australia Posts: 154
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I just uploaded/updated my online collection without a problem. Perhaps you could try again?
DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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I've been getting the error for several weeks, and also on two different computers.  I even tried clearing my online database and creating a new desktop database but I still get the same error.
DVD Profiler Desktop and Mobile RegistrantStar ContributorRander
I hate mondays...
Registered: March 13, 2007
Denmark Posts: 670
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Do you have any kind of firewall on your computers or network? If so, try disabling that and see if that helps.
The future is here. It's just not widely distributed yet. (William Gibson)
DVD Profiler Unlimited RegistrantKeith.Shreve
Registered: March 20, 2007
Posts: 3
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SOLVED:  I tried turning off firewalls but that didn't help.  I noticed that I was also having issues with OneDrive syncing a few files where they would start to upload and then restart.  In the process of troubleshooting, I disconnected from my 5GHz wifi network and connected to my 2.4GHz and I noticed that OneDrive synced immediately.  I tried syncing DVD Profiler on the 2.4GHz wifi and it synced without errors so it appears that there is some sort of issue with my 5GHz wifi.
DVD Profiler Unlimited Registrantbobdeniro
Registered: April 9, 2007
Posts: 10
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I have a similar problem, which remains unsolved even after having the software accepted by my firewall & antivirus program.
The error message is 'the online system generated an unrecognised error'.
Any help?
DVD Profiler Unlimited Registrantjgriffin
Registered: July 29, 2007
Posts: 1
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I am having the same issue trying to sync my collection.
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,620
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Certain features are currently offline due to a server move.
DVD Profiler Unlimited Registrantpfalzbote
Registered: March 18, 2007
Posts: 2
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Quote:
I am having the same issue trying to sync my collection.


So do I.
 Last edited: by pfalzbote
DVD Profiler Unlimited Registrantjmurat
Registered: November 13, 2011
France Posts: 2
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Quoting pfalzbote:
Quote:
Quote:
I am having the same issue trying to sync my collection.


So do I.



Idem
DVD Profiler Unlimited RegistrantKalle Grabowski
Registered: March 10, 2011
Germany Posts: 2
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Quoting jmurat:
Quote:
Quoting pfalzbote:
Quote:
Quote:
I am having the same issue trying to sync my collection.


So do I.



Idem


Same here...
DVD Profiler Unlimited Registrantifeman
Registered: March 14, 2007
Posts: 1
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I'm able to sync my collection but when I try to add a new Blu-ray to my collection DVD profiler freezes. Displaying the "Connecting to Invelvos Software" window. I need to kill the DVD profiler process with Task Manager. I have this problem since Monday February 26th. Maybe related to the maintenance?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,432
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Quoting ifeman:
Quote:
I'm able to sync my collection but when I try to add a new Blu-ray to my collection DVD profiler freezes. Displaying the "Connecting to Invelvos Software" window. I need to kill the DVD profiler process with Task Manager. I have this problem since Monday February 26th. Maybe related to the maintenance?

Of course. Either wait, reboot your computer or clear your browser cache. One of those will probably fix it.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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When DVDProfiler is launched on my PC I get an error 'end of file!
How do I get rid of that error?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,432
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Quoting jurgen42u:
Quote:
When DVDProfiler is launched on my PC I get an error 'end of file!
How do I get rid of that error?

I would try uninstall, reboot, re-install.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited Registrantbpatt
Registered: March 26, 2007
Posts: 56
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I am getting the same thing... Did a full repair of the database, no change.

I will await a system status update...
Dyslexics are teople poo.
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