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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3  Previous   Next
DVD Profiler Collection Sharing Test
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DVD Profiler Desktop and Mobile RegistrantIzo
Movie collector...
Registered: March 21, 2007
Netherlands Posts: 197
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Quoting CDownes1982:
Quote:
izo, I bet it is wireless/wired. obviously my iPhone is wireless. my desktop is wired running DVD profiler 3.7.1

any ideas how to make them see each other on my netgear WNDR3700?


Browsed through the manual quickly but could not find anything...
What iPhone are you using? Do you have it connected via WIFI? Are your iPhone and server in the same IP-range?
Could you give us the configuration of your port forward? Leave out the external IP for safety reasons...
 Last edited: by Izo
DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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EDIT:  Just tried again, and while the test still didn't work, the iPhone was able to fully read the database this time instead of hanging about 30% in.  It started copying profiles and now appears to have hung on that step.  I can't tell if it's the test that's screwed up or it's still not allowing access.  But if it's not allowing access, how did it read the database?  I'm confused as to what's going on here.  My collection is pretty huge, though, so I'll give it some more time.

EDIT 2:  While the test doesn't work, the software finally does.  Got it downloaded and synced.  I am a happy camper at last.  Thanks, Ken!!! 
"This movie has warped my fragile little mind."
 Last edited: by gardibolt
DVD Profiler Unlimited RegistrantMarcel den Haan
Registered: March 14, 2007
Posts: 223
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After a few days of trying I got it to work finally!
Like some people said here, it had all to do with opening a port on my router. Portforward.com helped a great deal. The setting up of a static IP did the trick, after figuring out how to get into the router setup.
DVD Profiler Unlimited RegistrantCDownes1982
Registered: July 20, 2007
Posts: 23
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Quoting Izo:
Quote:
Quoting CDownes1982:
Quote:
izo, I bet it is wireless/wired. obviously my iPhone is wireless. my desktop is wired running DVD profiler 3.7.1

any ideas how to make them see each other on my netgear WNDR3700?


Browsed through the manual quickly but could not find anything...
What iPhone are you using? Do you have it connected via WIFI? Are your iPhone and server in the same IP-range?
Could you give us the configuration of your port forward? Leave out the external IP for safety reasons...

iPhone 4 running latest iOS and latest DVD profiler version
when on wifi with the DVD profiler set to network only I can see the database and it pulls in my whole collection
when set to any computer, the test always fails and I haven't tried beyond that because so far I've been advised to get that fixed first

when on wifi the iPhone and computer (wired) are in the same ip range 192.168.0.xxx

when I get home I can get the port forwarding settings
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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www.portforward.com is an excellent guide for forwarding ports on a variety of routers.
DVD Profiler Unlimited RegistrantCDownes1982
Registered: July 20, 2007
Posts: 23
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Update:

I went to portforward.com and downloaded the PFPortChecker tool to test my portforward and see if the port was open.

when I test 32847 for TCP or UDP it gives me my external IP, but the second step (Pinging the router) says it's unable to ping the router.  So something is up with the port forward setup.  according to the default guide, I've setup portforwarding correctly...

so I have no idea why my router can't be pinged
 Last edited: by CDownes1982
DVD Profiler Unlimited RegistrantMarcel den Haan
Registered: March 14, 2007
Posts: 223
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That page about buying their software is just advertisement. You can click through it and go to the page that explains opening ports on your specifiek router.
I had the same problems you have and with me it had all to do with opening the port. I just did it wrong and after a few attempts I got it right and the app worked right away.
DVD Profiler Unlimited RegistrantVados
Registered: April 8, 2007
Belgium Posts: 1
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I also have problems with the app. i opened the default port and tried several other ports but none work. i used portforwarding.com to check it and it always says that the port is not open. i'm not technical with this stuff so i have no idea what the problem is
DVD Profiler Desktop and Mobile Registrantjohnd
Evening, poetry lovers.
Registered: March 13, 2007
Australia Posts: 298
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Quoting CDownes1982:
Quote:


when I test 32847 for TCP or UDP it gives me my external IP, but the second step (Pinging the router) says it's unable to ping the router.  So something is up with the port forward setup.  according to the default guide, I've setup portforwarding correctly...

so I have no idea why my router can't be pinged


Many routers have the ping response disabled by default as a security measure. If this is so, you can usually turn it off. If so, you'll find it under something like "WAN Ping Blocking" or "ICMP Block" or something like that.

Mine responds the same way. The correct port is forwarded, I can access DVDProfiler across the internet, but cannot get a ping response from my router as I have blocked it.

Also, the portforward software has a fundermental defect. For it to work properly, you need to run it on another PC separate from the one running DVDProfiler.
DVD Profiler Desktop and Mobile Registrantjohnd
Evening, poetry lovers.
Registered: March 13, 2007
Australia Posts: 298
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DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,458
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Maybe this tip may help some folks: all the routers I have owned, including my current WNDR3700, allow you to fix the IP address for devices in the network. I use this because sometimes when using the laptop outside the home, or when the network gets "broken" for whatever reason, when I reboot the router, I can be sure that all my machines, wired and wireless are in the same subnet, and get assigend exactly the same IP address. This does not affect the ability of the laptop / phone to get assigend a different IP address when outside the home.

To use this fetaure in your router, you have to locate the fetaure that allows you to assign IP addresses by "mac" address (careful: this has nothing to do with a "Mac" computer). The mac address is a (supposedly) unique identifier for every element of network harware - each modem, adapater, etc, has one. When you do this, your laptop / desktop / phone / webcam or whatever will always get exactly the same IP adress whenever the device requests one using DHCP from your router. I have found that this has enhanced the stanility of my system. Perhaps it will for you too.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantCDownes1982
Registered: July 20, 2007
Posts: 23
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Quoting mediadogg:
Quote:
Maybe this tip may help some folks: all the routers I have owned, including my current WNDR3700, allow you to fix the IP address for devices in the network. I use this because sometimes when using the laptop outside the home, or when the network gets "broken" for whatever reason, when I reboot the router, I can be sure that all my machines, wired and wireless are in the same subnet, and get assigend exactly the same IP address. This does not affect the ability of the laptop / phone to get assigend a different IP address when outside the home.

To use this fetaure in your router, you have to locate the fetaure that allows you to assign IP addresses by "mac" address (careful: this has nothing to do with a "Mac" computer). The mac address is a (supposedly) unique identifier for every element of network harware - each modem, adapater, etc, has one. When you do this, your laptop / desktop / phone / webcam or whatever will always get exactly the same IP adress whenever the device requests one using DHCP from your router. I have found that this has enhanced the stanility of my system. Perhaps it will for you too.

I have a static ip setup for the desktop running DVD profiler.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,458
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Quoting CDownes1982:
Quote:
I have a static ip setup for the desktop running DVD profiler.

Great. Did you do that with the router, or with Desktop IP configuration? Just a question - I'm not sure if it matters which way you did it. But if done with the Desktop, it would be possible for the router to give that IP address to somebody else if the Desktop were turned off for awhile. Just a thought.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantCDownes1982
Registered: July 20, 2007
Posts: 23
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Quoting mediadogg:
Quote:
Quoting CDownes1982:
Quote:
I have a static ip setup for the desktop running DVD profiler.

Great. Did you do that with the router, or with Desktop IP configuration? Just a question - I'm not sure if it matters which way you did it. But if done with the Desktop, it would be possible for the router to give that IP address to somebody else if the Desktop were turned off for awhile. Just a thought.

from the router, the desktop is almost always on 24/7
 Last edited: by CDownes1982
DVD Profiler Desktop and Mobile Registrantjohnd
Evening, poetry lovers.
Registered: March 13, 2007
Australia Posts: 298
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Quoting mediadogg:
Quote:
But if done with the Desktop, it would be possible for the router to give that IP address to somebody else if the Desktop were turned off for awhile. Just a thought.


Router DHCP leases are typically by default a week or longer. Mine is 90 days. For the IP to be reassigned, the desktop would need to be off for at least the lease time.

If set at the desktop, most modern router DHCP routines will check that an IP isn't being used before assigning it to another device.
 Last edited: by johnd
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Minor correction - the IP will (probably) be reassigned if the device who had it is not connected when the lease expires.  I see it all the time on my home network.
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