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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3  Previous   Next
Synchronizing with DVD Profiler for Windows
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Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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We've identified an error in version 1.1.0 which causes newly added entries to not save properly onto the iOS devices when synchronizing with DVD Profiler for Windows.

**UPDATE **
Version 1.1.1 has been approved by Apple and should be showing for download shortly.
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 487
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Thanks for the quick fix.

Will this update restore the missing profiles or will it just stop further profiles from disappearing?
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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If the profiles are appearing in DVD Profiler for Windows, which they should be, then they will synchronize properly with 1.1.1.  A sync will be required - they are not transferring properly with 1.1.0.

If you have pending additions which are not transferring to desktop, please hold off synchronizing until 1.1.1.  At that time, they will transfer properly.
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Desktop and Mobile Registrantb00bie
Registered: 12/16/2001
Registered: April 17, 2007
United States Posts: 187
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Thanks Ken
Tom

IOS Ver. 2.1.4
iPad Mini Retina 64GB Wi-Fi iOS 8.1.1 no JB
iPad Air 64GB Wi-Fi iOS 8.1.1 TaiG 1.1 JB
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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In order to limit the number of people affected by this issue, we've temporarily removed the app from the app store until this update is approved.  It will return immediately when the update is approved by Apple.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile Registrantmeerupps
Blu-Ray Master
Registered: October 24, 2008
United States Posts: 119
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Any estimate on how long Apple will take before the fix?
Our iPads were temp scrubbed by this.
It would be real nice if they could have posted the old version until the new was approved.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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Unfortunately it's not possible to post old versions without waiting for the approval process.  It should take a few days at most.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantritchf
Loop (noun): see Loop
Registered: March 18, 2007
United Kingdom Posts: 150
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If you are on a PC check your recycle bin, it put's old versions there rather than over-writing them.

Ritch
Learning is not mandatory, but then neither is survival.
DVD Profiler Unlimited Registrantandrea
Satyrs have more faun.
Registered: March 17, 2007
United States Posts: 5
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Thanks for the info.  I had downloaded the iPad app a while ago, but just got around to sharing my collection on my PC and configuring the app and trying to sync my collection today.  It downloaded profiles but still only  showed zero discs in my collection.  I was beating my head against the wall.
DVD Profiler Desktop and Mobile Registrantmeerupps
Blu-Ray Master
Registered: October 24, 2008
United States Posts: 119
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The Recycle Bin suggestion is sound. Unless of course you are a closet "Neat-nic".
Ken's Code is so sound, as soon as I was done updating I emptied my Recycle Bin.

Obviously an honest mistake in coding that will be fixed soon, from now on I will leave my Recycle Bin until all software has been tested. In the meantime, my Wife still has the working version of Profiler on her iPad - can I sync with her if I put her IP in while she is on Wi-Fi? I am afraid to try...

DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,871
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It's been requested to be able to sync between devices instead of just the desktop app, but so far it's still a requested feature.
DVD Profiler Desktop and Mobile Registrantmeerupps
Blu-Ray Master
Registered: October 24, 2008
United States Posts: 119
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Yup. I must be the Luckiest Guy on here. Ha, ha.

I was the one that put it on, had no problems, got it on my Wife's iPad too...

THEN I did the Update and attempted to Sync mine again.

My Wife on the other hand, for some reason, has decided to wait for the Update...
(Yes, her's still works fine)
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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Version 1.1.1 has been approved by Apple and should be showing for download shortly.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantandrea
Satyrs have more faun.
Registered: March 17, 2007
United States Posts: 5
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Thanks, Ken!
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 487
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Great. Can't wait to have my full collection back.

One question before I try to sync again. I noticed that the app (1.1.0) still has "send changes" enabled, but I didn't make any changes on my phone after the last sync that resulted in the loss of some profiles. I guess, I need to disable that option before syncing with the desktop again or risk deleting the missing profiles from the desktop instead of transferring them back to the app. Correct ?
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,281
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No, leave the send changes option on - it would only delete entries if you selected the delete option for those entries on the iOS device.
Invelos Software, Inc. Representative
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