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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD cover images not downloading
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DVD Profiler Unlimited RegistrantDavetron
Registered: January 9, 2009
Posts: 17
Posted:
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Hi guys hope someone can help.

Had an issue with my drive and lost my dvd profile so I just downloaded from scratch and refeshed the images etc.

However there are several dvd profile images that will not download and the only way to get them to appear is by deleting the item and re adding it.

I dont want to do it for all of them as there is like 20 or 30 i think.

I have everything selected correctly highres .. no locks , tried to refresh all profiles and just skips the refresh for those that are missing the image.

any idea how to fix this ?
DVD Profiler Unlimited RegistrantDavetron
Registered: January 9, 2009
Posts: 17
Posted:
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found the issue, for some reason the install auto went to one drive . managed to change it.
DVD Profiler Unlimited Registrantandmakeyourstand
Registered: July 28, 2013
Posts: 25
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Quoting Davetron:
Quote:
Hi guys hope someone can help.

Had an issue with my drive and lost my dvd profile so I just downloaded from scratch and refeshed the images etc.

However there are several dvd profile images that will not download and the only way to get them to appear is by deleting the item and re adding it.

I dont want to do it for all of them as there is like 20 or 30 i think.

I have everything selected correctly highres .. no locks , tried to refresh all profiles and just skips the refresh for those that are missing the image.

any idea how to fix this ?


I am having the same issue.  Had a large collection on the ipad app.  I uploaded from the ipad to online.  Then, i download the collection to the pc version.  Everything is there, but i think only 5% of them have images.  when i attempt to update it skips almost the entire thing.  any ideas where i am going wrong?  thanks.
DVD Profiler Unlimited Registrantandmakeyourstand
Registered: July 28, 2013
Posts: 25
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Any ideas on this?  When i try and refresh images it skips about 95% of the entries???
DVD Profiler Unlimited Registrantandmakeyourstand
Registered: July 28, 2013
Posts: 25
Posted:
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Anyone have any ideas on this?  When i try and download images it skips almost everything i have in my collection???
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,335
Posted:
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Quoting andmakeyourstand:
Quote:
Anyone have any ideas on this?  When i try and download images it skips almost everything i have in my collection???


Have you tried (from the top menu in the program) "Online" and "Refresh All Images"?
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DVD Profiler Unlimited Registrantandmakeyourstand
Registered: July 28, 2013
Posts: 25
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Yes. It skips 95-98 percent of the collection.
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,335
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Hmm. You might want to open a support ticket, they might be able to help narrow down the issue.
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DVD Profiler Unlimited Registrantandmakeyourstand
Registered: July 28, 2013
Posts: 25
Posted:
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Quoting The Movieman:
Quote:
Hmm. You might want to open a support ticket, they might be able to help narrow down the issue.


Support resolved this.  Thanks for the help my friend. Ran a backup minus images and restored the backup. Refreshed images and all is well. 
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,335
Posted:
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Quoting andmakeyourstand:
Quote:
Quoting The Movieman:
Quote:
Hmm. You might want to open a support ticket, they might be able to help narrow down the issue.


Support resolved this.  Thanks for the help my friend. Ran a backup minus images and restored the backup. Refreshed images and all is well. 


Glad it worked out and that you posted a solution in case this happens to others in the future.

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