| Registered: March 4, 2019 | | Posts: 2 |
| | Posted: | | | | I've never had this much difficulty getting the mobile app to connect directly to my desktop database but for some reason it isn't working at all. I have all of the information correct but it just keeps telling me Unable to Connect. I recently moved and our wifi changed but I can't imagine this has anything to do with it. Anyone familiar with this issue or know how to handle it? |
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| Registered: March 29, 2007 | Reputation:  |  Posts: 2,780 |
| | Posted: | | | | As of today, I am having the same issue. I have rebuilt the DB, restarted my router, PC, and phone, but no luck. I also made sure the IP address and port were correct along with the password. I'm at a loss. | | | | Marty - Registered July 10, 2004, User since 2002. |
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| Registered: October 28, 2007 |  Posts: 22 |
| | Posted: | | | |  I am also having the same problem...i wonder if its since updating to Win 10 1809?? It would probably be about the same time i think.... |
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| Registered: October 28, 2007 | | Posts: 22 |
| | Posted: | | | | updated Norton Security and restarted PC and now it works. Odd.... |
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| Registered: April 1, 2007 | | Posts: 22 |
| | Posted: | | | | Anybody found a solution to this problem? I am now having the same problem. Tried to change the IP address and port with no success.
claudio |
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| Registered: April 1, 2007 | | Posts: 22 |
| | Posted: | | | | For anybody who may be interested, I was able to restore the connection to the Desktop database by checking the option to allow access from over the internet. The connection failed from the internet because I have a firewall that blocks incoming connection, but after the option was enabled I was able to connect though my internal network and download the collection to my phone.
claudio |
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