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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Releases not showing up, when trying to add to collection
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DVD Profiler Unlimited RegistrantStar ContributorSelvjustitsminister
Registered: May 7, 2013
Posts: 4
Posted:
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It has probably been up before, but I couldn't find any topics on it.

I've started to have some problems with adding some titles.

The latest was Das Fünfte Element (The Fifth Element) on 4K.
I typed in the barcode (889854835996), and nothing came up, so I decided to add it manually and then submit the profile for approval. Turns out it was already approved 1½ year ago.
Same day I added 3 other titles with no problems.

Then I tried to type in the title to see if it would show up, so I could add it. No luck there either.

I've checked my settings, but can't find anything I can put my finger on that would be a problem.

I run the desktop version on Win10, and Profiler is Version 4.0.0 Build 1762
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,225
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I am finding the title with add by UPC and add by Title in the main program. Profile ID =  889854835996.5 which means locality is Germany.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar ContributorSelvjustitsminister
Registered: May 7, 2013
Posts: 4
Posted:
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I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,321
Posted:
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Quoting Selvjustitsminister:
Quote:
I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install

You can force a refresh of the online list by deleting OnlineList.dod and OnlineListSel.dod, and restarting DVD Profiler.
You'll find them at C:\Users\[username]\AppData\Local\DVD Profiler
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,225
Posted:
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Quoting GSyren:
Quote:
Quoting Selvjustitsminister:
Quote:
I uninstalled the profiler and re-installed. Now I can find it. I think it was something about it not refreshing the online list. I don't know if I could have sorted it out any other way than un- and re-install

You can force a refresh of the online list by deleting OnlineList.dod and OnlineListSel.dod, and restarting DVD Profiler.
You'll find them at C:\Users\[username]\AppData\Local\DVD Profiler

In all the years of using Profiler, I don't remember needing to do that. Maybe I have been lucky. Are you implying that sometimes "Online>Refresh Online Profile List ..." on the main page of Profiler doesn't work? That's what I have used on occasion.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,321
Posted:
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Quoting mediadogg:
Quote:
In all the years of using Profiler, I don't remember needing to do that. Maybe I have been lucky. Are you implying that sometimes "Online>Refresh Online Profile List ..." on the main page of Profiler doesn't work? That's what I have used on occasion.

It doesn't happen often, but those files can become corrupt in a way that ”Refresh Online Profile List” doesn't fix. I have seen that happen.
My freeware tools for DVD Profiler users.
Gunnar
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