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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Step by step guide for network/router related problems
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DVD Profiler Desktop and Mobile RegistrantStar ContributorTaro
Registered: February 23, 2009
Reputation: High Rating
Belgium Posts: 1,580
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I see regularly users post they have a problem synching between the desktop & app, so I thought it useful to write up a small step-by-step guide to make sure the problems aren't network or router related. Here goes:

Step 1: assign a fixed IP address to your PC (and preferably all network devices)
Why? Well, for two reasons:
- assigning a fixed IP address to all devices prevents the possibility of an address conflict. If you let your router randomly assign IP address (this is called DHCP), it could happen that two devices (say an iPhone and a laptop) happen to be attributed the same IP address, and that causes connection problems.
- in order to open a port, for most routers you'll need to open that port for a specific address. DVDP needs you to open a port on your PC, so we'll start by assigning a fixed IP address to your PC.
How?
Check out this guide:
http://portforward.com/networking/staticip.htm

Step 2: set DVDP’s settings:
- Go to Tools > Options > Sharing
- Check which port is open and write it down. Default is 32847. If that port is already used by other software, you’ll have to choose a different one. You might only notice that it’s been used by other software once you start fiddling in your router’s settings, so you might have to come back to this step.
- Flag the checkbox next to “Share my collection on the network”
- you can also set a password for access and for changes, but this is not mandatory

Step 3: open the port on your router
Each router is different, but to open the port you’ll need to access your router’s settings. For most routers, you do this by entering this IP address in your web browser:
192.168.1.1
Now, you’ll need to add a line in the port forwarding section. You can name that line “DVDP” or whatever you like. Two settings are important:
- use the DVDP port we identified in step 2 (and make sure it isn’t already being forwarded for other software yet, otherwise you’ll need to choose another rone)
- use the PC desktop fixed IP address we set up in step 1
If your router makes a difference between TCP and UDP, make a line for each, one for TCP and one for UDP, just to be on the safe side.
For a detailed guide per router type and screenshots on how to do this, check here:
http://portforward.com/

Step 4: set up your Apple device
Final step is to setup up your Apple device using Invelos’ setup guide. Remember that before doing this, it can’t hurt to have given your Apple device a fixed IP on your network (like we did for the PC in step 1). You can do this in the settings > Wifi section. Also, in the previous steps we’ve identified the port that DVDP will be using.

That should cover the basics. Additional info is welcome and I’ll adapt this brief guide as users post it.
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 Last edited: by Taro
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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United States Posts: 5,871
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If you assign static IP addresses, be sure to check your router's DNS settings (sometimes under "IP Address Distribution") to see the IP range it will assign - you have to pick outside of that range.

In my case, I let the DHCP assign an IP address from .2 to .199 except for a few special devices which are assigned a static IP .200 and up.  For the IP's that are auto-assigned, you can set the lease time in minutes for a device to hold onto an IP address.  In my case, it's set to 43,200 which lets a device hold onto an IP address for 30 days which will occasionally allow IP gaps from visiting devices to fill in.  You can set it to the highest value that'll keep an IP assigned indefinitely.

Important note: lock down your router!  Enable WPA/WPA2 with AES security which allows for a simple password to join.  TKIP requires you to know a hex string and is easily cracked.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTaro
Registered: February 23, 2009
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Thanks for these additional details, Dr. Very useful points indeed!
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DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting Dr. Killpatient:
Quote:


Important note: lock down your router!  Enable WPA/WPA2 with AES security which allows for a simple password to join.  TKIP requires you to know a hex string and is easily cracked.


Unfortunatley my Ipod Touch doesn't seem to allow WPA or WPA2..
Paul
DVD Profiler Unlimited RegistrantSimon2511
Registered: June 27, 2010
Posts: 8
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ok i'm hopeless with all this sort of thing but i think i have done everything that has been mentioned on here. i setup the static ip address using the portforwarding guide which i assume worked out ok as i can still use the net.  i've setup dvdp and used the port forwarding guide to setup the port forwarding for 32847 like it says to do but i still get nothing. i'm not sure if i've actually set up the ip address properly as when i do the test in dvdp it comes up a different ip address everytime, is this normal???  anyway if you can help that would be great, as i said i don't really have an idea when it comes to this stuff
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 487
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Quoting Simon2511:
Quote:
i'm not sure if i've actually set up the ip address properly as when i do the test in dvdp it comes up a different ip address everytime, is this normal???

If DVDP shows a different IP each time, you almost certainly don't have a static IP. If you are running DVDP on a normal PC (no Virtual Machine), follow this guide to set up a static IP. If you are running it in a Virtual Machine, there might be some additional steps to take.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting Simon2511:
Quote:
i'm not sure if i've actually set up the ip address properly as when i do the test in dvdp it comes up a different ip address everytime, is this normal???


when you do the test in dvd profiler it is displaying the IP address of your router (not the PC). This could change each time if you are reconnecting to the internet each time.

What you want is the IP address of the PC - which is displayed at the bottom of the window in dvd profiler. Assuming you are just connecting within the network then that is all you need to input into the IOS version in order to sync

Just ignore the external IP address of the router
Paul
DVD Profiler Desktop and Mobile RegistrantNaloomi
Registered: September 27, 2007
Posts: 7
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Quoting pauls42:
Quote:

Unfortunatley my Ipod Touch doesn't seem to allow WPA or WPA2..


iPod Touch firmware 2.0 introduced WPA2. So that is not likely the issue you are having.

Naloomi
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