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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
iPad won’t connect to pc.
Author Message
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 77
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All of a sudden my iPad will not connect with dvd profiler on my pc. However my iPhone does.

I’ve not changed anything.  Any ideas?
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,713
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I just went through this with my android. Make sure you are allowing invelos.com and their port number through your firewall and antivirus software.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 77
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That’s all set.
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 77
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Ok. So I’ve now turned off my firewall and anti virus and I still cannot connect. Any more ideas? I’m running windows10 on my pc.
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 77
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Still no further forward. Can anyone help?
DVD Profiler Desktop and Mobile RegistrantBig Al
Techno Bunker Keeper
Registered: March 18, 2007
United Kingdom Posts: 77
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Problem solved. Somehow my router had switched to public and was not discoverable to their devices on my network. All working perfectly now
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,481
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thanks for reply back ..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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Thanks, Al. I just ran into the same problem, and the same fix did the job. Appreciate you coming back to tell us what you did to make it work.
"This movie has warped my fragile little mind."
DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Reputation: Highest Rating
Canada Posts: 1,100
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Same problem here when I got a new modem.
"Public" was selected but "Private" was unchecked on my Windows Firewall list for DVD Profiler application.
DVD Profiler Unlimited Registrantnanoron
Registered: June 20, 2015
Posts: 81
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As a longtime DVD Profiler for iOS user but a new DVD Profiler for PC user, I thought I'd share my experience on this issue.
I too had my local network set as PUBLIC, so I couldn't initially connect with my iPad. It was not a router issue but rather a Windows 10 issue. I found this helpful link that showed me how to set my local network to PRIVATE.

https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d

While this solved my iPad problem, I was still unable to connect with my iPhone running iOS 16. I checked the DVD Profiler preferences in Settings on my iPhone and noticed that the Local network switch was set to OFF. After I set it to ON, it connected properly. It is unclear why this was set differently from my iPad which was running iPadOS 16. Interestingly, I did not have this problem on my iPhone or iPad running iOS 12 since there were no DVD Profiler preferences listed in settings.
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