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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Technical issues with the site
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DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 96
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Don't know what to do! I sign in, okay! I want to contribute, the site wants me to sign in AGAIN. Okay, I do. But after hitting "submit" I should sign in AGAIN. No chance to contribute or do anything else. I see myself active in the upper right corner, but before I could post this I should sign in AGAIN. Sorry, but that sucks!
DVD Profiler Unlimited RegistrantStar ContributorOldMan56
No Horror Movie is Bad
Registered: March 26, 2009
United States Posts: 1,352
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I have also have had this problem over the last month. Not all the time only about 3 or 4 times and when I sign in I put in my userID and password and it brings up my user name in the upper right corner than when I click on forums, for example, the sign-in window pops up again and I have to sign in again.
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 96
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Just found out that I am actually automatically logged out if I leave the site. Altough I always mark "keep me signed in". So imo seems to be a problem with the site?
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Great Rating
Germany Posts: 2,159
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Quoting Magmadrag:
Quote:
Just found out that I am actually automatically logged out if I leave the site. Altough I always mark "keep me signed in". So imo seems to be a problem with the site?

Everything OK for me. Did you try clearing browser-cache and all Invelos-related cookies and restart browser?
Mithi's little XSLT tinkering - the power of XML
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 96
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Quoting Mithi:
Quote:
Everything OK for me. Did you try clearing browser-cache and all Invelos-related cookies and restart browser?


My browser-cache is set automatic to clear whenever I close - including cookies. If I check, there is no data older than today. All before is deleted
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,411
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one test to do  is to sign in on another PC  ,  or change the internet browser from  i.e. Google/Chrome to Mozilla Firefox  or  windows Explorer as testing grounds ..

using another PC just to access/maintain  your library ./ .I have my data on three PC  and and one I-phone.. but only use windows PC to update and contribute ..
One of my  PC's is always up to date the other two PC's may be Months out of date..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 96
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Quoting widescreenforever:
Quote:
one test to do  is to sign in on another PC  ,  or change the internet browser from  i.e. Google/Chrome to Mozilla Firefox  or  windows Explorer as testing grounds ..


Usually I did with Firefox, but same problem with Google Chrome. Actually I can't enjoy contributing anymore. I am logged in, but as soon as I click on the "Submit"-Button for a contribution, I am back on the sign in site, alltough just before I've seen my name in the upper right corner.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 3,611
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Do you have something that prevents the site from saving cookies?
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantStar ContributorMagmadrag
ioffer is wrestling king!
Registered: May 25, 2007
Germany Posts: 96
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I would understand the Cookie-Problem if it is always there. But: When I am only in the forums, I am not logged off. Closing invelos, coming back, still logged in. It looks like an auto-logg off as soon as I try to submit a new contribution. I absolutely don't understand and it is frustrating.

Sometimes it suddenly works - without any changes of my settings. One more reason why I can't understand. Just for any imaginantion: The first contribution worked! You can see in the upper right corner that I am logged in! But as soon as I click on "Submit" I am back at the log in, no matter how often I log in, I return to the site every time when I click on submit.
 Last edited: by Magmadrag
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