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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Downloading images
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DVD Profiler Unlimited RegistrantCinemOpera
Registered: June 2, 2021
United States Posts: 91
Posted:
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Due to a recent hardware failure, I had to replace my laptop, which, having a full hard drive, the backup was about four months out of date.  I downloaded my collection from the website, but nothing has had images except for new acquisitions that I did not have on my wish list.

I have twice attempted to refresh the images.  Of 1,014 titles in my owned tab, I counted only 159 that had images after the refreshing of images was supposedly complete., and many (but far from all) of those were the aforementioned recent acquisitions.

I'm not really finding a pattern as to which images have items and which do not.  A lot of my earliest acquisitions (Zardoz, Tommy, Titus etc.) are showing images, but so are items I purchased within the past year but before I got my new computer (Monsterland, Murder by Death, Pitch Perfect 3).  That doesn't really mean much because they basically went in in alphabetical order when I first got DVD profiler,  If I sort by collection number, 1 has an image, there is no 2 or 3 or 8 through 12, but the others are all missing images until #13, and there seems to be no consistency as I proceed farther.
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,267
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If the numbers missing image you've mentioned match your online collection the common denominator seems to be those are disc id profiles.
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantCinemOpera
Registered: June 2, 2021
United States Posts: 91
Posted:
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Regardless, the vast majority are failing to download images, and very few were entered by disc ID.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,412
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Here is what I did:

I used the "ScrapeGoat" tool of BulkEdit to create a profile skeleton for the first 76 (alphabetically) profiles of your online collection and then did a "Refresh" from the Invelos Online. The only images that did not download, were for profiles whose other metadata also did not download.

These were:

096009498245, Amanda and the Fox
4010228205954.5, -->Thrill<--
5099921658297, John Adams: American Classic
625828193194, The Atlantis Conspiracy
715515201216, L'Argent: The Criterion Collection

screenshot

Does that give you any clues?

If not, maybe you could give us the list of profiles that you are talking about.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,412
Posted:
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Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,412
Posted:
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Any news?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantCinemOpera
Registered: June 2, 2021
United States Posts: 91
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Nothing yet.  I'm not sure how uninstalling and reinstalling would help, since this was a new installation on a new device to begin with.
DVD Profiler Unlimited RegistrantCinemOpera
Registered: June 2, 2021
United States Posts: 91
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I tried to take a screenshot to paste here, but that's not an option unless I find some other place online to upload.
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,612
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By any chance did you have the cover images locked on those profiles?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,412
Posted:
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Quoting CinemOpera:
Quote:
Nothing yet.  I'm not sure how uninstalling and reinstalling would help, since this was a new installation on a new device to begin with.

The post I pointed you to had nothing to do with reinstalling. It was how to remove a possibly corrupted file that was blocking the download.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
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